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- Tasks: Coordinate maintenance requests and ensure timely resolutions while managing schedules and records.
- Company: Join a busy Property Agency in Edinburgh, known for its dynamic work environment.
- Benefits: Enjoy competitive salary, professional development, gym membership, and private medical insurance.
- Why this job: Perfect for those passionate about customer service and building relationships in property management.
- Qualifications: Experience in maintenance or property management, strong organisational skills, and proficiency in relevant software.
- Other info: Opportunities for career growth and a supportive team culture await you!
The predicted salary is between 27000 - 30000 £ per year.
Our client, a busy Property Agency is seeking an organized and customer service-driven individual to join their busy Maintenance Department. This broad and challenging role requires strong attention to detail, the ability to work to targets and deadlines, and the capability to build strong relationships with contractors, landlords, and tenants.
If you are a motivated individual with a passion for customer service and maintenance coordination, this may be the role for you.
Key Responsibilities:- Coordinate maintenance requests and ensure timely resolution of issues.
- Communicate effectively with contractors, landlords, and tenants to facilitate maintenance operations.
- Manage schedules and prioritize tasks to meet deadlines and targets.
- Maintain accurate records of maintenance activities, including work orders and completion statuses.
- Inspect completed work to ensure quality and compliance with standards.
- Assist in the procurement and management of contractor services.
- Provide outstanding customer service, addressing inquiries and concerns promptly.
- Collaborate with other departments to streamline maintenance processes.
- Stay updated on industry best practices and compliance regulations.
- Proven experience in a similar role within a maintenance or property management environment.
- Excellent organizational skills and attention to detail.
- Strong interpersonal and communication skills, with the ability to build positive relationships.
- Proficiency in using maintenance management software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic knowledge of maintenance procedures and standards is a plus.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- Company events
- Company pension
- Enhanced maternity leave
- Gym membership
- Private medical insurance
Contact Detail:
Jobs In Letting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator / Property Management
✨Tip Number 1
Familiarise yourself with the property management industry, especially in Edinburgh. Understanding local regulations and market trends can give you an edge during interviews, showing your commitment and knowledge about the area.
✨Tip Number 2
Network with professionals in the property management field. Attend local events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals for the Maintenance Coordinator role.
✨Tip Number 3
Brush up on your customer service skills. Since this role requires strong interpersonal abilities, consider role-playing scenarios where you handle tenant inquiries or contractor communications to build your confidence.
✨Tip Number 4
Gain familiarity with maintenance management software. If you haven't used any before, look for free trials or tutorials online. Being proficient in these tools can set you apart from other candidates and demonstrate your readiness for the role.
We think you need these skills to ace Maintenance Coordinator / Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance coordination or property management. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage maintenance requests effectively. Mention specific examples of how you've successfully coordinated similar tasks in the past.
Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and communication abilities in your application. These are crucial for building relationships with contractors, landlords, and tenants.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jobs In Letting
✨Showcase Your Organisational Skills
As a Maintenance Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised schedules or prioritised tasks to meet deadlines.
✨Emphasise Customer Service Experience
This role requires strong customer service skills. Be ready to discuss how you've handled customer inquiries or resolved issues in previous positions, highlighting your ability to build positive relationships with clients.
✨Familiarise Yourself with Maintenance Procedures
Having a basic knowledge of maintenance procedures will be beneficial. Brush up on common maintenance issues and solutions, and be prepared to discuss how you would approach coordinating these tasks.
✨Demonstrate Effective Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and think of examples where you successfully communicated with contractors, landlords, or tenants to resolve issues.
