At a Glance
- Tasks: Support migrants in Newport with housing, emotional guidance, and community connections.
- Company: Join Mind in Gwent, a leading organisation dedicated to mental health and wellbeing.
- Benefits: Enjoy flexible working, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while promoting diversity and inclusion.
- Qualifications: No specific qualifications required; passion for helping others is key.
- Other info: Interviews scheduled for Tuesday 24th June 2025.
The predicted salary is between 28800 - 43200 £ per year.
To provide housing related support to eligible migrants living in Newport.
Provide practical and emotional support, advice, information and advocacy to migrants living in Newport. Working towards the goal of preventing homelessness, increasing connections in the local community and securing appropriate accommodation.
To liaise with a range of professionals and organisations to maximise resources for the client.
Promote understanding, awareness and positive attitudes towards mental health and wellbeing.
Promote equity, diversity and inclusion.
Principle responsibilities- Deliver person centred housing related support to clients that promotes their mental wellbeing and independence supporting them to progress to a life without the need for support. To work with clients in assessing their needs to create individual personal support and plans.
- Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you take action to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.
- To network effectively with voluntary and statutory agencies to promote the needs of the clients. Working with clients so that they have the knowledge, understanding and skills to access services, support and to improve their mental wellbeing and resilience. To refer to other agencies where possible if they are not eligible for the service.
- To assist clients with benefits and housing and employment to increase income and opportunities to be suitably housed, keeping up to date with the Social Security system and housing legislation, ensuring that clients are referred for specialist advice where appropriate.
- Focus on client involvement ensuring that clients have their views heard and that the needs and wishes of service users have an impact on the services they receive.
- Work as part of the Housing and Tenancy Support (HATS) Team and the wider Newport staff team to develop and deliver activities that achieve positive outcomes for migrants in Newport.
- Ensure all work is recorded and monitored and contribute to evaluating the service.
- Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies outlined by the funders.
- Share models of good practice to aid in organisational development across Mind in Gwent.
- To contribute to the work of other projects and teams of Newport Mind as when required or directed to provide cover or to develop new skills or take on new opportunities.
- To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent.
- Adhere to and work within all the policies of Mind in Gwent and the Housing Support Grant, such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook.
- To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.
- To attend and positively contribute to Mind in Gwent and Housing and Tenancy Support meetings and other meetings as required.
- To attend and positively contribute to Mind in Gwent, Housing and Tenancy Support, Housing Support Grant training as required.
- To actively contribute to a positive, supportive and constructive working relationships and environment with Mind in Gwent, partner organisations and other organisations.
- To contribute to making Mind in Gwent a greener workplace.
- To support and contribute to our overall aim of the co-production and participation of people with experience of mental health problems, and to be committed to working alongside people with experience of mental health problems, as colleagues, lived experience experts and campaigners.
- To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims of the Housing and Tenancy Support Team and the aims of Housing Support Grant funding including participating in an on call rota where required.
Interviews to be held Tuesday 24th June 2025.
Contact Detail:
Mind in Gwent. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing and Tenancy Support Worker - Migrant Service
✨Tip Number 1
Familiarise yourself with the local community in Newport, especially the resources available for migrants. Understanding the specific challenges they face will help you connect better with potential clients and demonstrate your commitment to their needs.
✨Tip Number 2
Network with local organisations and professionals who work with migrants or in housing support. Building these relationships can provide you with valuable insights and resources that will enhance your ability to support clients effectively.
✨Tip Number 3
Stay updated on current housing legislation and social security systems. This knowledge will not only boost your confidence during interviews but also show your dedication to providing accurate and relevant support to clients.
✨Tip Number 4
Prepare to discuss your approach to promoting equity, diversity, and inclusion in your work. Be ready to share examples of how you've addressed these issues in past roles, as this aligns closely with the values of Mind in Gwent.
We think you need these skills to ace Housing and Tenancy Support Worker - Migrant Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing support, advocacy, and working with diverse communities. Use specific examples that demonstrate your ability to provide practical and emotional support to migrants.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting migrants and your understanding of the challenges they face. Mention how your values align with those of Mind in Gwent, particularly around equity, diversity, and inclusion.
Showcase Relevant Skills: Emphasise skills such as communication, empathy, and problem-solving in your application. Highlight any experience you have in networking with agencies or providing support in mental health contexts.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Mind in Gwent.
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing and Tenancy Support Worker. Be prepared to discuss how your skills and experiences align with the specific needs of migrants in Newport.
✨Show Empathy and Cultural Awareness
Given the nature of the role, it's crucial to demonstrate empathy and an understanding of the challenges faced by migrants. Share any relevant experiences that showcase your ability to connect with diverse communities and promote inclusivity.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples from your past where you've successfully supported individuals or groups in challenging circumstances.
✨Highlight Teamwork and Networking Skills
The role involves liaising with various professionals and organisations. Be ready to discuss your experience in teamwork and networking, and how you can effectively collaborate to maximise resources for clients.