Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the management team and guide staff to deliver exceptional customer experiences.
- Company: BrewDog is passionate about craft beer and creating a vibrant bar culture.
- Benefits: Enjoy profit share, safe ride home contributions, generous discounts, and a 4-week sabbatical every 5 years.
- Why this job: Join a dynamic team focused on great beer and customer service in a fun environment.
- Qualifications: 1-2 years of management experience in hospitality; knowledge of craft beer is a plus.
- Other info: Receive beer training, enhanced sick pay, and participate in employee assistance programmes.
The predicted salary is between 24000 - 36000 £ per year.
About Us
- PROFIT SHARE: Our BrewDog Bars now share 10% of their profits with our fantastic crew.
- SAFE RIDE HOME: We contribute £5 to your pay-check to help you get home safely after midnight.
- BEER TRAINING: We’ll support you through the internationally-recognised Cicerone qualifications.
- STAFF DISCOUNT: 25% off in bars, 30% off online and 50% off BrewDog Merch.
- 4-WEEK SABBATICAL: After every 5 years here you will receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. In this role you’ll assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles.
About You
You’ll have at least 1-2 years’ experience in a management role in hospitality. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. You must be customer service focused above all else, making sure every single experience a customer has rocks every time they come into the bar.
THE BREWDOG CHARTER
- WE BLEED CRAFT BEER | This is our true North.
- WE ARE UNCOMPROMISING | If we don't love it, we don't do it. Ever.
- WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
- WE CHALLENGE EVERYTHING | We forge our own path.
- WITHOUT US WE ARE NOTHING | We are BrewDog.
Duty Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with BrewDog's mission and values. Understanding their passion for craft beer and customer service will help you align your responses during interviews, showing that you're a great fit for their culture.
✨Tip Number 2
Highlight any previous experience in hospitality management, especially if it involved training or supporting staff. This will demonstrate your capability to lead and inspire a team, which is crucial for the Duty Manager role.
✨Tip Number 3
Show enthusiasm for learning about craft beer. Even if you don't have extensive knowledge, expressing a genuine interest in beer training and the Cicerone qualifications can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've delivered exceptional customer service in past roles. BrewDog places a strong emphasis on customer experience, so showcasing your ability to create memorable moments for guests will be beneficial.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Emphasise any previous roles where you supported or trained staff, as this is a key part of the Duty Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for craft beer and customer service. Mention specific experiences that demonstrate your ability to create an amazing customer experience, aligning with BrewDog's mission.
Showcase Your Knowledge: If you have knowledge of craft beer, include it in your application. If not, express your eagerness to learn about it. This shows your commitment to the role and aligns with BrewDog's values.
Highlight Teamwork Skills: BrewDog values teamwork, so be sure to mention any experiences where you successfully worked as part of a team. Discuss how you can contribute to creating a positive environment for both staff and customers.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
Make sure to express your enthusiasm for craft beer during the interview. BrewDog is looking for someone who shares their passion, so be prepared to discuss your favourite beers and what you love about them.
✨Highlight Your Customer Service Skills
Since customer service is a top priority for BrewDog, be ready to share examples of how you've provided excellent service in previous roles. Discuss specific situations where you went above and beyond for customers.
✨Demonstrate Leadership Experience
As a Duty Manager, you'll need to support and guide staff. Talk about your previous management experience, focusing on how you've trained or motivated team members to improve their performance.
✨Be Open to Learning
If you don't have extensive knowledge of craft beer, that's okay! Emphasise your willingness to learn and grow in this area. Mention any relevant training or certifications you're interested in pursuing, like the Cicerone qualifications.
