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- Tasks: Join us as a Sales Assistant, greeting customers and driving sales at Selfridges Birmingham.
- Company: My 1st Years is a vibrant brand dedicated to creating memorable experiences for families.
- Benefits: Enjoy flexible shifts, competitive pay of £12.25 per hour, and full training provided.
- Why this job: Be part of a fun team, enhance your customer service skills, and make a real impact.
- Qualifications: Retail experience preferred; must be friendly, confident, and able to work well in a team.
- Other info: Position starts July 2025; perfect for students seeking part-time work.
We are looking for a passionate, dedicated, results-driven Sales Assistant to join the My 1st Years team and work at our concession stand in Selfridges Birmingham. The successful candidates will be able to elevate company standards, achieve sales goals and meet customer expectations. This is a part-time role for 20 hours per week. You will need to be available to work from the beginning of July 2025.
Responsibilities:
- Greeting customers
- Going the extra mile to drive sales
- Solid communication and interpersonal skills
- Customer service focus
- Ensure high levels of customer satisfaction through excellent sales service
- Promoting the brand to gain new customers
- Basic understanding of sales principles and customer service practices
- Be involved in stock control and standards
- Assisting customers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Replenishing the stand with the merchandise
- Answering queries from customers
- Reporting discrepancies and issues to the manager
- Giving advice and guidance on product selection to customers
- Balancing sale receipts
- Dealing with customer refunds
- Keeping the stand tidy and clean at all times
- Dealing with customer complaints in a professional manner
- Working within company guidelines
- Build productive trust relationships with customers
- Attaching price tags to merchandise on the shop floor
- Responsible for security on the stand
- Receiving and storing the delivery of large amounts of stock
Person Specification:
- Having a friendly and engaging personality
- Basic IT skills required
- Comfortable working and approaching members of the public
- Should have a confident manner
- Must be helpful and polite
- You should have retail sales experience
- Able to work as part of a sales team
- Flexibility around shifts required
- Full machine training will be given
Location: My 1st Years within Selfridges Birmingham
Salary: £12.25 per hour
Hours: 20 hours per week, various shifts.
Sales Assistant - Part time (Birmingham) employer: My 1st Years
Contact Detail:
My 1st Years Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part time (Birmingham)
✨Tip Number 1
Familiarise yourself with the My 1st Years brand and its products. Understanding their unique selling points will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a sales context. This will help you feel more confident when greeting customers and addressing their needs on the shop floor.
✨Tip Number 3
Be prepared to showcase your customer service experience during any interviews. Think of specific examples where you've gone the extra mile for a customer, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Show your flexibility by being open to various shift patterns. Highlighting your willingness to adapt to the needs of the business can make you a more attractive candidate for the part-time position.
We think you need these skills to ace Sales Assistant - Part time (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience and customer service skills. Use specific examples that demonstrate your ability to meet sales goals and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your dedication to customer satisfaction. Mention why you want to work for My 1st Years and how you can contribute to their team at Selfridges Birmingham.
Highlight Key Skills: In your application, emphasise your solid communication and interpersonal skills. Provide examples of how you've gone the extra mile in previous roles to enhance customer experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at My 1st Years
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've gone the extra mile in previous roles to drive sales and meet customer expectations.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss your approach to customer service. Highlight any experiences where you successfully resolved customer complaints or provided exceptional service, as this is crucial for the role.
✨Familiarise Yourself with the Brand
Research My 1st Years and understand their products and values. Being able to speak knowledgeably about the brand will show your commitment and help you connect with the interviewers.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would greet customers, assist them with product selection, and handle transactions to demonstrate your sales skills.
