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- Tasks: Lead a small sales team and provide exceptional customer service in a luxury showroom.
- Company: Join a passionate retailer in the luxury flooring industry, dedicated to quality and service.
- Benefits: Enjoy a competitive salary, quarterly bonuses, 25 days annual leave, and excellent training opportunities.
- Why this job: Be part of a fast-paced, creative environment where your design skills can shine and impact customers.
- Qualifications: Strong customer service skills, a background in design, and proficiency in Microsoft Office are essential.
- Other info: This is a full-time, permanent role with opportunities for growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Coulter Elite Resourcing are looking for a Luxury Showroom Manager, working for a leading retailer within the luxury flooring industry. Our client are a passionate bunch who love to offer their customers the highest quality flooring, with exceptional customer service.
As Showroom Manager your duties include:
- Management of small sales team
- Welcoming customers to the showroom and building relationships with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
- Ability to problem solve
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
- Occasional travel to Leicestershire
Person specification:
- Excellent customer service skills and outstanding time management and organisation skills are essential
- The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
- The ability to write clear, concise emails
- Commercially minded and a proven ability to demonstrate driving sales
- A background in design/interiors/creative industry
- Exceptional attention to detail
- Enthusiastic and hands on - this is a busy, fast-paced company
- A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
- Experience of using your own initiative and anticipating future needs
- Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
- High end retail experience desirable
What is on offer:
- An annual salary of up to £40,000
- Competitive Quarterly bonus scheme and structure
- Full time permanent role
- Excellent training opportunities
- 25 days Annual leave plus bank holidays
Contact Katie on 01733 306030 or email for more information about this Showroom Manager role.
Locations
Showroom Manager in Redhill, Surrey employer: Coulter Elite Resourcing
Contact Detail:
Coulter Elite Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager in Redhill, Surrey
✨Tip Number 1
Familiarise yourself with the luxury flooring industry. Research current trends, popular materials, and customer preferences to demonstrate your knowledge during interviews. This will show that you're genuinely interested in the role and can engage customers effectively.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about design and interiors. Being able to articulate your thoughts clearly will help you connect with customers and showcase your expertise in the showroom.
✨Tip Number 3
Prepare examples of how you've successfully managed a team or solved problems in previous roles. Highlighting your leadership and problem-solving abilities will be crucial in demonstrating your fit for the Showroom Manager position.
✨Tip Number 4
Network with professionals in the luxury retail and interior design sectors. Attend local events or join online forums to build connections that could provide insights or even referrals for the job. This proactive approach can set you apart from other candidates.
We think you need these skills to ace Showroom Manager in Redhill, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and customer service. Emphasise any previous roles where you managed a team or showcased your design skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the luxury flooring industry. Mention specific experiences that demonstrate your ability to engage with customers and drive sales.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application includes examples of how you've successfully interacted with clients in previous positions. This could be through clear emails or face-to-face conversations.
Highlight Problem-Solving Abilities: In your application, provide examples of how you've effectively solved problems in a retail environment. This will show your potential employer that you can handle challenges in a busy showroom.
How to prepare for a job interview at Coulter Elite Resourcing
✨Showcase Your Customer Service Skills
As a Showroom Manager, exceptional customer service is key. Prepare examples of how you've successfully engaged with customers in the past, highlighting your ability to build relationships and provide tailored advice.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in driving sales. Think of specific instances where you exceeded targets or implemented strategies that boosted sales, as this will show your commercial mindset.
✨Highlight Your Organisational Skills
The role requires excellent time management and organisation. Prepare to talk about how you manage multiple tasks, such as scheduling appointments and updating CRM systems, while maintaining attention to detail.
✨Prepare for Design-Related Questions
Given the focus on luxury flooring and interiors, brush up on design principles and trends. Be prepared to discuss your background in the creative industry and how it relates to the showroom environment.
