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- Tasks: Coordinate and deliver engaging events and activities for the community.
- Company: Join a dedicated team focused on enhancing lives in Extra Care and Sheltered Housing Villages.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for personal growth.
- Why this job: Make a real impact by connecting with diverse communities and promoting independence.
- Qualifications: Experience in event planning, strong communication skills, and a passion for customer service required.
- Other info: DBS check needed; apply quickly as interviews are ongoing!
The predicted salary is between 12000 - 16000 £ per year.
Our client is looking for someone to take responsibility for coordinating, supporting and delivering events and activities in their Extra Care and Sheltered Housing Villages and in their wider community neighbourhoods.
Job requirements:
- Develop and deliver a programme of activities and events with their customers, that puts them at the heart of everything that they do.
- Assist in setting up new groups and support existing customer groups to promote independence, including through volunteering opportunities.
- Maintain records so that they can deliver on requirements of the statutory framework for housing providers around activities and events.
- Work as part of a wider Customer & Neighbourhoods Team to promote the values and vision of the services available to customers.
- Plan and promote the programme of activities and events with customers in a range of ways, including in communities and across social media platforms.
- Engage with vulnerable, hard to reach or underrepresented customers to ensure that they are able to access activities and event opportunities.
What they’re looking for:
- Some experience of activities and events planning.
- Experience and knowledge of health and safety legislation in risk planning for a wide variety of activities and events.
- A passion for supporting customers and an understanding of their aim to deliver great customer service.
- Excellent communication skills and good ICT skills such as Word, Excel, Publisher and social media.
- Resilience and the ability to record, share and prioritise customer feedback.
- Flexibility, with the willingness to work a variety of shifts and locations to cover service requirements and delivery (including weekends).
- Full UK driving license and access to your own vehicle for work.
- DBS check.
Help them to make sure everyone in their region has access to a happy home. APPLY NOW!
Activites & Events Officer in Stoke-On-Trent employer: IRIS Recruitment
Contact Detail:
IRIS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activites & Events Officer in Stoke-On-Trent
✨Tip Number 1
Familiarise yourself with the local community in Stoke-On-Trent. Understanding the demographics and specific needs of the residents will help you tailor your approach to activities and events, making you a more attractive candidate.
✨Tip Number 2
Network with local organisations and community groups. Building relationships with these entities can provide valuable insights into what types of events are successful and how to engage underrepresented customers effectively.
✨Tip Number 3
Showcase your experience with health and safety legislation. Be prepared to discuss how you've successfully managed risks in past events, as this is crucial for the role and demonstrates your commitment to customer safety.
✨Tip Number 4
Highlight your communication skills by preparing examples of how you've engaged with diverse groups in previous roles. This will illustrate your ability to connect with vulnerable or hard-to-reach customers, which is key for this position.
We think you need these skills to ace Activites & Events Officer in Stoke-On-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in activities and events planning. Include specific examples of past events you've coordinated or supported, and emphasise your communication skills and knowledge of health and safety legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting customers and your understanding of their needs. Mention how you can contribute to the values and vision of the organisation, and provide examples of how you've engaged with diverse groups in the past.
Highlight Relevant Skills: In your application, clearly outline your ICT skills, particularly with tools like Word, Excel, and social media platforms. Mention any experience you have with maintaining records and prioritising customer feedback, as these are crucial for the role.
Show Flexibility and Commitment: Express your willingness to work various shifts and locations, including weekends. Highlight your driving licence and access to a vehicle, as this is essential for the role. This shows your commitment to meeting the service requirements.
How to prepare for a job interview at IRIS Recruitment
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with customers and the community. Share any relevant experiences where you've successfully engaged with diverse groups, especially vulnerable or underrepresented individuals.
✨Demonstrate Your Event Planning Skills
Prepare examples of past events or activities you've coordinated. Highlight your ability to plan, promote, and deliver successful events, and be ready to discuss how you handle challenges that arise during the planning process.
✨Familiarise Yourself with Health and Safety Regulations
Since the role involves risk planning for various activities, brush up on relevant health and safety legislation. Be prepared to discuss how you ensure compliance and safety in your event planning.
✨Highlight Your Communication and ICT Skills
The job requires excellent communication skills and proficiency in ICT tools. Be ready to showcase your experience with software like Word, Excel, and social media platforms, and provide examples of how you've used these skills to enhance customer engagement.
