At a Glance
- Tasks: Lead project delivery and manage client engagements in a dynamic Fintech community.
- Company: Join Handle Recruitment, a key player in connecting talent with the Fintech industry.
- Benefits: Enjoy a nine-month contract with opportunities for growth and skill development.
- Why this job: Be part of an innovative community while enhancing your project management and client service skills.
- Qualifications: Experience in B2B project roles and proficiency in MS Office are essential.
- Other info: This role starts in March 2025, perfect for those looking to kickstart their career.
The predicted salary is between 36000 - 60000 £ per year.
Handle Recruitment is seeking a Client Services Executive who is confident with project delivery to join a leading community of Fintech professionals.
*This is a nine month contract with plans to start in March 2025*
In this role your responsibilities will involve:
- Project Delivery: Taking ownership of pre-agreed project components, coordinating internally ensuring timely delivery while managing defined milestones, tasks, and deliverables.
- Client-Facing Administration: Handle all administrative tasks related to client engagements, including booking meetings and providing post-meeting notes. Providing accurate reporting on project status and outcomes, coordinating with delivery teams to compile and refine feedback into client-friendly responses.
- Reporting: Ownership of the client reporting function, managing the compilation and distribution of weekly client reports.
- Process Improvement: While focusing on delivering tasks, identify areas for efficiency improvements as familiarity with processes grows.
To be successful in this role you will have:
- Experience in client-facing B2B project roles, ideally in. marketing agencies, consulting or media
- Knowledge or willingness to learn about FinTech and financial service industries
- Expert use of MS office including Outlook, Excel, Word and PowerPoint
- A proactive approach to anticipating client needs and problem-solving.
- Ability to take ownership of tasks and deliver
- A sense of commerciality
- Strong communication and interpersonal skills, with the ability to engage effectively with high-level professionals in the financial industry as well as internal stakeholders.
Please apply now for a further conversation!
Handle Recruitment is acting as an Employment Business in relation to this vacancy.
Client Service & Ops Exec - Fintech Community employer: Handle Recruitment
Contact Detail:
Handle Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service & Ops Exec - Fintech Community
✨Tip Number 1
Familiarize yourself with the FinTech industry. Research current trends, key players, and challenges in the sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your project management skills. Be ready to discuss specific examples where you've successfully managed projects, met deadlines, and delivered results. Use metrics to quantify your achievements whenever possible.
✨Tip Number 3
Prepare for client-facing scenarios. Think of situations where you've had to engage with clients or stakeholders, and be ready to share how you handled those interactions, especially any challenges you overcame.
✨Tip Number 4
Showcase your proficiency in MS Office tools. Since the role requires expert use of Outlook, Excel, Word, and PowerPoint, consider preparing a brief demonstration of your skills or discussing how you've used these tools effectively in past roles.
We think you need these skills to ace Client Service & Ops Exec - Fintech Community
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and skills required for the Client Services Executive position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in client-facing B2B project roles. Provide specific examples of how you've successfully managed projects, delivered results, and improved processes in previous positions.
Showcase Your Skills: Demonstrate your proficiency in MS Office applications, especially Excel and PowerPoint. Mention any relevant tools or software you have used in project management and reporting, as this will be crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the Fintech industry. Discuss your proactive approach to client needs and problem-solving, and how you can contribute to the team.
How to prepare for a job interview at Handle Recruitment
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project delivery. Highlight specific projects where you took ownership of components, managed timelines, and coordinated with teams to ensure successful outcomes.
✨Demonstrate Client-Facing Experience
Since this role involves client-facing administration, share examples of how you've effectively handled client engagements in the past. Discuss your approach to booking meetings and providing clear post-meeting notes.
✨Highlight Your Reporting Abilities
Prepare to talk about your experience with reporting functions. Be ready to explain how you've managed the compilation and distribution of reports, and how you ensure they are client-friendly and informative.
✨Express Your Interest in FinTech
Even if you're not an expert in FinTech, show your willingness to learn about the industry. Discuss any relevant knowledge you have and express enthusiasm for understanding financial services better.