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For Companies At a Glance
- Tasks: Lead a diverse operations team to ensure top-notch quality and customer service.
- Company: Join a leading UK manufacturer of high-end bespoke window and door products.
- Benefits: Enjoy an excellent salary, company car, fuel card, and ongoing training opportunities.
- Why this job: Be part of a growing company with ambitious plans and a culture of excellence.
- Qualifications: Degree in Engineering or Construction; strong background in continuous improvement and customer service.
- Other info: Work closely with senior colleagues and make a real impact on customer experience.
The predicted salary is between 43200 - 72000 £ per year.
OPERATIONS MANAGER DUNFERMLINE BASED EXCELLENT SALARY AND BENEFITS PACKAGE, DOE Based in Fife, ESS’ client is amongst the UK’s largest producers and suppliers of PVCu, timber window and door products for Domestic replacement, Commercial and New Build sectors. A household name and manufacturer of high-end bespoke products, with over 4,000 Trustpilot reviews and 4.9 excellence rating, our client requires to recruit a Technical Operations Manager due to significant growth and massively ambitious plans to grow their repair and fix, living space and windows divisions. Reporting to Board level, the Technical Operations Manager will be the someone who can combine their technical expertise and leadership skills to support the management of a diverse operations team (supply chain, site operations/construction and manufacturing). Developing the existing systems and processes, driving exacting technical standards and helping build a culture of quality and service excellence will be at the heart what is required. The successful candidate will work closely with senior colleagues in Operations, Manufacturing, Marketing and the supply chain, directly managing the Technical and Logistics Team, ensuring the business delivers a seamless customer experience at all levels. Key Responsibilities include: · Develop key initiatives · Develop and implement consistent technical standards · Develop Technology systems and process evolution · Actively promote a culture of service excellence · Implementing new systems to continually improve quality · Handling and documenting corrective and preventative actions · Liaising with Depot Managers/Warehouse Teams and other Technical Managers From the point an order is confirmed, the Technical Operations Manager will be responsible for consistency of quality and therefore a background/qualifications in engineering, building surveying or equivalent is essential. The customer experience is at the forefront of all decision making, so suitable candidates must have a genuine enthusiasm for exceptional customer service. The relevant candidate shall be educated to degree calibre in an Engineering or Construction discipline and thrive in delivering first class product quality and customer care. This role will suit candidates with a strong background in continuous improvement, systems, IT and people. This is a great opportunity to join one of Scotland’s household manufacturing names. This position offers enhanced job security, training, ongoing development and progression with an excellent benefits package, including company car, fuel card amongst other benefits. For more information or to apply, please contact Carol Irvine (url removed) About ESSRecruit Built around the core ethos that the business of recruitment should be Simple & Ethical, ESSrecruit is a recruitment specialist delivering consultancy services to the UK & EU Manufacturing, Engineering and Technology sectors
Technical Operations Manager employer: ESS Recruit
Contact Detail:
ESS Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager
✨Tip Number 1
Make sure to highlight your technical expertise in engineering or construction during the interview. Be prepared to discuss specific projects where you implemented quality standards or improved processes, as this will demonstrate your capability to meet the role's requirements.
✨Tip Number 2
Familiarize yourself with the company's products and their commitment to customer service. Showing that you understand their market position and customer expectations can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully led diverse teams in the past. This role requires strong leadership skills, so be ready to share your experiences in managing operations and driving a culture of excellence.
✨Tip Number 4
Research the latest trends in manufacturing and supply chain management. Being knowledgeable about current technologies and systems will show your proactive approach and readiness to contribute to the company's growth.
We think you need these skills to ace Technical Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Operations Manager position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your background in engineering or construction, as well as any experience in operations management. Be specific about your achievements in continuous improvement and customer service.
Showcase Leadership Skills: Since the role involves managing a diverse operations team, highlight your leadership experience. Provide examples of how you've successfully led teams and implemented systems that improved quality and service excellence.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords related to technical standards, customer experience, and operational excellence to make your application stand out.
How to prepare for a job interview at ESS Recruit
✨Showcase Your Technical Expertise
Make sure to highlight your background in engineering or construction during the interview. Be prepared to discuss specific projects where you implemented technical standards or improved processes, as this will demonstrate your capability to manage the diverse operations team effectively.
✨Emphasize Customer Service Skills
Since the customer experience is a top priority for the company, share examples of how you've previously enhanced customer satisfaction. Discuss any initiatives you've led that focused on service excellence and how they positively impacted the business.
✨Demonstrate Leadership Abilities
Prepare to talk about your leadership style and how you've successfully managed teams in the past. Highlight your experience in driving a culture of quality and service excellence, and be ready to provide examples of how you've motivated and developed your team members.
✨Discuss Continuous Improvement Initiatives
Be ready to discuss your experience with continuous improvement methodologies. Share specific instances where you've implemented new systems or processes that led to measurable improvements in quality or efficiency, as this aligns with the company's goals for growth and development.
