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- Tasks: Provide personal care and support to clients in their homes, ensuring high standards of care.
- Company: Alcedo Care is a family-owned company rated as a top homecare provider in the UK for five consecutive years.
- Benefits: Enjoy flexible working hours, holiday pay, pension scheme, and discounts with the Blue Light Card.
- Why this job: Make a real difference in people's lives while gaining valuable skills and career progression opportunities.
- Qualifications: Must be 18+, undergo an enhanced DBS check, and provide satisfactory references.
- Other info: Receive nurse-led training tailored to individual client needs and access 24/7 mental health support.
1 week ago Be among the first 25 applicants
This range is provided by Alcedo Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Join Alcedo Care SOUTH LAKES as a Complex Care Assistant.
Excellent rates of pay £17.00-£18.00 PLUS Pension PLUS Holiday Pay
Are you passionate about making a positive difference in people\’s lives? Do you have a caring nature, and desire to support individuals in their own homes as a Complex Care Assistant?
Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years. You\’ll join our amazing team delivering quality care, making a real difference by enriching lives and supporting independence within your local community.
- Paid pre‑employment training
- Enhanced bank holiday rates
- Extra earnings through our referral scheme – £250 / referral.
- Mileage contribution for drivers
- Flexible working hours (full‑time, part time and casual)
- Access to our Employee Assistance Programme for 24/7 wellbeing support
We\’re proud of our strong family values and supportive culture. With over 24 branches across the North‑West, Lakes and Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year. Our award‑winning in‑house training team, including Registered Nurses, ensure you receive all the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award.
We believe in helping you develop in your career with Alcedo Care. Through our Rising Stars programme, we offer structured development including fully funded NVQs and mentoring.
Role
As a people person, you will enjoy meeting and supporting a diverse range of people of all ages.
To work with us as a Complex Care Assistant, you\’ll need to have at least 6 months of hands‑on care experience in a UK care setting – this helps us make sure you\’re confident and ready to support our clients with more advanced needs.
The Complex Care Assistant Role at Alcedo Care involves delivering high‑quality, person‑centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You\’ll be fully supported with expert training and competency sign‑off from our in‑house team of Registered Nurses and our training team, giving you the confidence to excel in your role. From specialist care such as PEG and tracheostomy support to assisting with medication, mobility, meal preparation, and household tasks, you\’ll develop skills that truly make a difference. More than clinical care, this is about empowering independence and creating moments of joy – changing lives every single day.
We would love you to apply if you have tracheostomy experience, or a minimum of 6 months care experience. Shifts are flexible where possible and we have opportunities for short shifts or 12‑hour shifts days or nights.
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Contact Detail:
Alcedo Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific conditions mentioned in the job description, such as muscular dystrophy and spinal injuries. This knowledge will not only help you understand the role better but also demonstrate your commitment to providing high-quality care during any discussions.
✨Tip Number 2
Highlight any previous experience you have in personal care or working with complex needs. Be ready to share specific examples of how you've supported individuals in similar situations, as this can set you apart from other candidates.
✨Tip Number 3
Research Alcedo Care's values and their approach to care. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're a good cultural fit for the team.
✨Tip Number 4
Prepare questions to ask during your conversation about the role. Inquiring about the training provided or the support available for carers shows your enthusiasm for the position and your desire to grow within the company.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Complex Care Assistant. Familiarise yourself with the specific conditions you'll be supporting and the type of care required.
Tailor Your CV: Customise your CV to highlight relevant experience in care roles, especially any experience with complex needs. Emphasise skills like personal care, medication administration, and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of the company's values. Mention why you want to work for Alcedo Care specifically and how you can contribute to their mission.
Highlight Training and Qualifications: If you have any relevant training or qualifications, such as NVQs or specific care certifications, make sure to mention these in your application. This will demonstrate your commitment to professional development.
How to prepare for a job interview at Alcedo Care
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Complex Care Assistant. Familiarise yourself with the specific conditions you'll be supporting, such as muscular dystrophy or spinal injuries, so you can speak confidently about them during the interview.
✨Showcase Your Compassion
As a Complex Care Assistant, empathy and compassion are key. Be prepared to share examples from your past experiences where you've demonstrated these qualities, whether in a professional setting or through personal experiences.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Highlight Your Flexibility
Since the role offers flexibility in working days, emphasise your availability and willingness to adapt to different schedules. Mention any previous experience you have with varied shifts or on-call work to demonstrate your reliability.
