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- Tasks: Lead a team delivering IT infrastructure outsourcing services to clients globally.
- Company: Accenture is a top global professional services firm focused on innovation and inclusion.
- Benefits: Enjoy 30 days vacation, private medical insurance, and extra leave for charity work.
- Why this job: Join a vibrant culture that values growth, diversity, and cutting-edge technology.
- Qualifications: Experience in client management, IT operations, and leadership across distributed teams required.
- Other info: Flexibility needed for onsite client engagement; applications close June 14th, 2025.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Salary: Competitive
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
As a team:
- We are one of the world's leading providers of IT outsourcing services.
- You will be leading a team to deliver IT infrastructure outsourcing services to our clients utilizing the power of our global delivery network.
- You will learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
In our team you will learn:
- To provide and lead world class IT outsourcing solutions across a variety of industries.
- To lead teams from Accenture's unparalleled global delivery network to deliver ground-breaking innovation for our Clients.
- How to use the latest delivery tools and methods to maximise the value of our services.
As an Infrastructure Operations Delivery Lead, you will be:
- Responsible for the end to end delivery of infrastructure outsourcing services to an end client.
- Engaged in day to day client stakeholder management to ensure services are delivered successfully and provide the intended value.
- Managing the commercial and financial health of the delivery supported by our team of functional specialists.
- Leading people across our global delivery network to support their personal growth.
We are looking for experience in the following skills:
- Senior client and customer stakeholder management.
- Leadership and management of geographically distributed IT operations teams.
- IT service management acumen such as ITIL with experience of IT service desk and frontline operations.
- Experience of IT operations across a range of data centre/public cloud and end user compute technologies.
- Commercial and financial acumen with regard to the management of contracts with end clients and third-party providers.
Set yourself apart:
- Ability to thrive and lead under pressure to tackle and resolve complex problems.
- Develop long lasting stakeholder relationships based on trust.
- Proven history of continuous learning and application of new technologies.
- A passion for leading and developing people.
What's in it for you:
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Closing Date for Applications - June 14th 2025. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Outsourcing Delivery Lead | London, UK (London)
✨Tip Number 1
Familiarise yourself with Accenture's core values and culture. Understanding their commitment to inclusion, diversity, and innovation will help you align your approach during interviews and discussions, showcasing how you embody these principles.
✨Tip Number 2
Network with current or former employees of Accenture, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends in IT outsourcing and infrastructure management. Being knowledgeable about current technologies and methodologies will demonstrate your passion and readiness to lead in this dynamic field.
✨Tip Number 4
Prepare to discuss your experience in managing geographically distributed teams. Highlight specific examples where you've successfully led teams under pressure, as this is a key aspect of the role you're applying for.
We think you need these skills to ace Infrastructure Outsourcing Delivery Lead | London, UK (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT outsourcing and leadership. Use keywords from the job description, such as 'stakeholder management' and 'IT service management', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and delivering innovative IT solutions. Mention specific examples of how you've successfully managed client relationships and led geographically distributed teams.
Showcase Your Skills: Clearly outline your skills related to IT operations, commercial acumen, and continuous learning. Provide concrete examples of how you've applied these skills in previous roles to solve complex problems.
Highlight Cultural Fit: Accenture values inclusion and diversity, so make sure to convey your commitment to these principles. Share experiences that demonstrate your ability to foster a collaborative and respectful work environment.
How to prepare for a job interview at Accenture
✨Understand the Company Culture
Before your interview, take some time to research Accenture's core values and culture. They emphasise inclusion, diversity, and innovation, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
As an Infrastructure Outsourcing Delivery Lead, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in managing geographically distributed operations.
✨Demonstrate Client Management Experience
Client stakeholder management is crucial for this role. Be ready to share specific instances where you've built and maintained strong relationships with clients, ensuring their needs were met effectively.
✨Highlight Your Technical Acumen
Familiarise yourself with IT service management frameworks like ITIL and be prepared to discuss your experience with data centre operations and cloud technologies. This will show that you have the technical knowledge required for the role.
