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- Tasks: Lead a team delivering IT infrastructure outsourcing services to clients.
- Company: Accenture is a global leader in professional services, driving innovation and inclusion.
- Benefits: Enjoy 30 days vacation, private medical insurance, and extra leave for charity work.
- Why this job: Join a vibrant culture that fosters growth, innovation, and diverse thinking.
- Qualifications: Experience in client management, IT operations, and leadership across distributed teams.
- Other info: Flexibility required; role involves onsite client engagement.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Salary: Competitive
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
As a team:
- We are one of the world's leading providers of IT outsourcing services.
- You'll be leading a team to deliver IT infrastructure outsourcing services to our clients utilizing the power of our global delivery network.
- You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
In our team you will learn:
- To provide and lead world class IT outsourcing solutions across a variety of industries.
- To lead teams from Accenture's unparalleled global delivery network to deliver ground-breaking innovation for our Clients.
- How to use the latest delivery tools and methods to maximise the value of our services.
As an Infrastructure Operations Delivery Lead, you will be:
- Responsible for the end to end delivery of infrastructure outsourcing services to an end client.
- Engaged in day to day client stakeholder management to ensure services are delivered successfully and provide the intended value.
- Managing the commercial and financial health of the delivery supported by our team of functional specialists.
- Leading people across our global delivery network to support their personal growth.
We are looking for experience in the following skills:
- Senior client and customer stakeholder management.
- Leadership and management of geographically distributed IT operations teams.
- IT service management acumen such as ITIL with experience of IT service desk and frontline operations.
- Experience of IT operations across a range of data centre/public cloud and end user compute technologies.
- Commercial and financial acumen with regard to the management of contracts with end clients and third-party providers.
Set yourself apart:
- Ability to thrive and lead under pressure to tackle and resolve complex problems.
- Develop long lasting stakeholder relationships based on trust.
- Proven history of continuous learning and application of new technologies.
- A passion for leading and developing people.
What's in it for you:
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Closing Date for Applications - June 14th 2025. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Infrastructure Outsourcing Delivery Lead | London, UK (London) employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Outsourcing Delivery Lead | London, UK (London)
✨Tip Number 1
Familiarise yourself with Accenture's core values and culture. Understanding their commitment to inclusion, diversity, and innovation will help you align your approach during interviews and discussions, showcasing that you are a good fit for their team.
✨Tip Number 2
Highlight your experience in managing geographically distributed teams. Be prepared to discuss specific examples of how you've successfully led teams across different locations, as this is crucial for the Infrastructure Outsourcing Delivery Lead role.
✨Tip Number 3
Demonstrate your IT service management knowledge, particularly around ITIL practices. Being able to articulate your understanding of IT service desk operations and frontline management will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your commercial and financial acumen in managing contracts. Be ready to share experiences where you've successfully navigated client relationships and ensured the financial health of projects, as this is key for the role.
We think you need these skills to ace Infrastructure Outsourcing Delivery Lead | London, UK (London)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills for the Infrastructure Outsourcing Delivery Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in IT service management, client stakeholder management, and leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead teams and manage operations.
Write a Strong Cover Letter: In your cover letter, express your passion for leading teams and developing innovative solutions. Mention specific examples of how you've tackled complex problems and built lasting relationships with stakeholders. Make sure to convey your understanding of Accenture's values and culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Accenture
✨Understand the Company Culture
Before your interview, take some time to research Accenture's core values and culture. They emphasise inclusion, diversity, and innovation, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
As an Infrastructure Outsourcing Delivery Lead, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams in the past, especially in managing geographically distributed operations.
✨Demonstrate Client Management Experience
Client stakeholder management is crucial for this role. Be ready to share specific instances where you've built and maintained strong relationships with clients, highlighting your communication and problem-solving skills.
✨Highlight Continuous Learning
Accenture values continuous learning and application of new technologies. Discuss any recent training or certifications you've pursued, and how you've applied new knowledge to improve processes or outcomes in your previous roles.
