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- Tasks: Manage end-to-end freight operations for air and sea shipments, ensuring smooth delivery.
- Company: Join a dynamic team in Felixstowe, specialising in freight management and customer service.
- Benefits: Enjoy a salary of £30,000 to £35,000, 25 days leave, and annual bonuses.
- Why this job: Perfect for those who love logistics and want to build strong client relationships.
- Qualifications: 1 year of experience in air or ocean imports and strong communication skills required.
- Other info: Work Monday to Friday, with opportunities for process improvements and career growth.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM.
- Additional Perks: Annual salary review and bonus.
- 25 days of annual leave plus bank holidays.
- Pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Import Specialist (Felixstowe) employer: ALS Recruiting Ltd
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Specialist (Felixstowe)
✨Tip Number 1
Familiarise yourself with the latest customs regulations and Incoterms. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the freight and logistics industry, especially those who work in import operations. Attend relevant events or join online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed shipments or resolved issues in the past. Highlighting your problem-solving skills can set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and understand our values and culture. Tailoring your conversation during the interview to align with our mission can show that you're a great fit for the team.
We think you need these skills to ace Import Specialist (Felixstowe)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your ability to manage freight operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've built client relationships and resolved issues in previous roles, aligning with the responsibilities outlined in the job description.
Highlight Incoterms Knowledge: Since knowledge of Incoterms is crucial for this role, ensure you mention your expertise in this area. Provide examples of how you've applied this knowledge in past positions to enhance operational efficiency.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for managing shipment documentation accurately.
How to prepare for a job interview at ALS Recruiting Ltd
✨Showcase Your Freight Knowledge
Make sure to highlight your understanding of the entire import process, including customs procedures and documentation. Be prepared to discuss specific experiences where you successfully managed shipments from origin to destination.
✨Demonstrate Strong Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. Share examples of how you've built and maintained client relationships in previous roles.
✨Familiarise Yourself with Incoterms
Brush up on your knowledge of Incoterms and be ready to explain how they apply to import operations. This will show your potential employer that you are well-versed in the terminology and practices relevant to the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding shipment delays or customs issues. Think of past situations where you identified process improvements or resolved client concerns effectively.
