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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service in student accommodation.
- Company: Join Homes for Students, the UK's top independent student housing provider.
- Benefits: Enjoy a dynamic work environment with support from experienced teams.
- Why this job: Be part of an exciting team during the busy September check-in period!
- Qualifications: Previous team management experience is a must; bring your leadership skills!
- Other info: Work 40 hours a week, Monday to Friday, from 9:00am to 5:30pm.
The predicted salary is between 28800 - 43200 £ per year.
Join Homes for Students, the UK’s leading independent provider of Student Accommodation, and become an Assistant General Manager at our Crown Place Property in Nottingham. This exciting opportunity offers 40 hours per week, working 9.00am to 5:30pm Monday to Friday, providing you with a dynamic and rewarding work experience. As the Assistant General Manager, you will play a pivotal role in delivering exceptional customer service across our sales, maintenance, and housekeeping departments. With your strong leadership skills, you will collaborate closely with our dedicated team to uphold our company values and ensure optimal performance in every aspect of our operations. The highlight of your role will be the bustling September period, where you will support the General Manager and the wider site team in the check-in, check-out, and room turnaround processes. Your excellent communication skills will be crucial in supporting our new students and managing any customer or operational challenges that arise. Throughout your journey, you will receive unwavering support from our wider business and exceptional area and regional teams. We understand that this role encompasses a diverse range of skills, but we are committed to guiding you every step of the way as you thrive in your career with Homes for Students. Person Specification: • Previous experience in team management within a similar role or environment • Proficien…
Assistant General Manager - Student Accommodation employer: Homes for Students Careers
Contact Detail:
Homes for Students Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Student Accommodation
✨Tip Number 1
Familiarize yourself with the student accommodation sector in the UK. Understanding the unique challenges and needs of students will help you demonstrate your commitment to exceptional customer service during the interview.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in previous roles. This will show that you have the skills necessary to support the General Manager effectively.
✨Tip Number 3
Be ready to discuss your communication strategies. Since this role involves interacting with students and managing operational challenges, showcasing your ability to communicate clearly and effectively will set you apart.
✨Tip Number 4
Research Homes for Students and their company values. Aligning your personal values with theirs can help you articulate why you're a great fit for the team and how you can contribute to their mission.
We think you need these skills to ace Assistant General Manager - Student Accommodation
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant General Manager position. Understand the key responsibilities and required skills, especially in customer service and team management.
Tailor Your CV: Customize your CV to highlight relevant experience in team management and customer service. Use specific examples that demonstrate your leadership skills and ability to handle operational challenges.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for student accommodation and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Communication Skills: Emphasize your excellent communication skills in both your CV and cover letter. Provide examples of how you have successfully managed customer interactions or resolved issues in past roles.
How to prepare for a job interview at Homes for Students Careers
✨Showcase Your Leadership Skills
As an Assistant General Manager, strong leadership is key. Be prepared to discuss your previous experiences in team management and how you've successfully led a team in challenging situations.
✨Demonstrate Customer Service Excellence
Highlight your commitment to exceptional customer service. Share specific examples of how you've handled customer inquiries or complaints effectively, especially in a fast-paced environment.
✨Prepare for Operational Scenarios
Since the role involves managing check-in and check-out processes, think about potential operational challenges that could arise during busy periods. Be ready to discuss how you would address these challenges.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, as you'll need to convey information effectively to both students and your team.
