Tesco Colleague - Phone Shops - Ludlow Superstore

Tesco Colleague – Phone Shops – Ludlow Superstore

Join to apply for the Tesco Colleague – Phone Shops – Ludlow Superstore role at Tesco

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

About the role

Availability Window

• Sun: 10:00–16:00
• Mon: 10:00–18:00
• Wed: 10:00–18:00
• Sat: 14:00–19:00

You will be responsible for

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence in your department.
• Supporting your manager to control costs in your department and deliver budgets, maintaining stock record accuracy and being prepared for stock control routines.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The drive and motivation to work in a sales and service environment
• Be able to adapt to working in a fast-paced, ever-changing environment
• A passion for human connection
• The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
• To be at work on time, well presented and ready to be a brand ambassador

What’s in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts on handsets and sims through Colleague Clubcard, with additional benefits for family and friends
• Access to free wellbeing services and resources
• Life cover of five times your pay and an employer pension with matching contributions up to 7.5%
• Benefits to suit you, from discounts and shares to cycle-to-work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks and inclusive recruitment process

About Us

Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, you can be yourself at work. We’re a place where Everyone’s Welcome. We welcome flexible working discussions and support life events that may affect your work.

We’re proud to have been accredited Disability Confident Leader and are committed to an accessible recruitment process. For more information on accessibility support, please read.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age and we may close roles earlier than the advertised end date depending on volume. We will offer feedback to candidates who attend interviews. For more information about us, please visit www.tescoplc.com

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Retail