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- Tasks: Support clinical care by managing health records and patient appointments efficiently.
- Company: Join NHS Greater Glasgow and Clyde, a leading healthcare provider in the UK.
- Benefits: Enjoy flexible part-time hours with a supportive work environment and training opportunities.
- Why this job: Make a real impact in healthcare while gaining valuable administrative experience.
- Qualifications: National 4 or Level 1 qualification in 3 subjects, including English; prior clerical experience is a plus.
- Other info: Initial base at Royal Alexandra Hospital; role may involve relocation within the GGC area.
The predicted salary is between 24000 - 36000 £ per year.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a permanent, part time position of 18 hours. The shift pattern for this position is a 4 week rolling shifts pattern: 7am-7pm, 7pm-7am and 3pm-11pm (Please note the salary is Pro Rata for part time hours).
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
Qualifications:
- National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
- General administration and office experience/previous clerical experience desirable.
- Computer literate with good keyboard skills.
- Previous reception experience desirable.
- Prior experience of using a Patient Management System would be desirable however training will be provided.
Please note this is a GGC wide post and can be moved to any location, however initial base will be Royal Alexandra Hospital in Paisley.
This post may close sooner than the advertised date depending on the level of interest in the post.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Clerical Officer - Health Records employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer - Health Records
✨Tip Number 1
Familiarise yourself with the NHS Greater Glasgow and Clyde's values and mission. Understanding their commitment to patient care and community service will help you align your responses during any interviews or informal chats.
✨Tip Number 2
Network with current or former employees of NHS Scotland, especially those in clerical roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application process.
✨Tip Number 3
Prepare to discuss your experience with patient management systems or similar software. Even if you haven't used a specific system before, demonstrating your willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Be ready to showcase your organisational skills and attention to detail. Think of examples from your past experiences where you successfully managed records or data, as these are crucial for the Clerical Officer role.
We think you need these skills to ace Clerical Officer - Health Records
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Clerical Officer-Health Records position. Tailor your application to highlight relevant skills and experiences that match these criteria.
Highlight Relevant Experience: Emphasise any previous clerical or administrative experience you have, especially in healthcare settings. Mention specific tasks you've handled that relate to maintaining health records, managing patient data, or using patient management systems.
Craft a Strong Personal Statement: Write a personal statement that reflects your passion for healthcare and your commitment to providing excellent administrative support. Use this opportunity to showcase your communication skills and attention to detail.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application demonstrates professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at NHS Scotland
✨Know Your Role
Familiarise yourself with the specific duties of a Clerical Officer in Health Records. Understand the importance of maintaining patient confidentiality and how to manage both electronic and paper-based records effectively.
✨Highlight Relevant Experience
Be prepared to discuss any previous clerical or administrative experience you have, especially if it involves using a Patient Management System. Share specific examples that demonstrate your organisational skills and attention to detail.
✨Demonstrate Communication Skills
As this role involves interaction with patients and medical staff, showcase your communication skills during the interview. Practice clear and concise responses, and be ready to explain how you would handle difficult situations or queries.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, shift patterns, and training opportunities. This shows your genuine interest in the role and helps you assess if the position is the right fit for you.
