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For Companies At a Glance
- Tasks: Create unforgettable moments for customers by serving drinks and food with a smile.
- Company: Join Greene King pubs, the heart of local communities, known for great food and drinks.
- Benefits: Enjoy competitive pay, discounts, career growth opportunities, and mental health support.
- Why this job: Be part of a fun, inclusive team where you can develop skills and make lasting memories.
- Qualifications: Must be 18+, eager to learn, detail-oriented, and passionate about customer service.
- Other info: Availability required for evenings, weekends, and holidays; earn up to £1,500 for referrals!
Overview
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Benefits & Rewards
- Competitive salary and pension contribution.
- Opportunity to progress across well-known brands with training and development at each career level.
- Discounts: 33% for you and 15% for your loved ones on all brands; 50% for you and 25% for loved ones at Greene King Inns and hotels.
- Free Employee Assistance Program for mental health, well-being, financial, and legal support.
- Refer a friend bonus up to £1,500 when they are placed.
- Wagestream: access your wage before payday.
- Retail discounts: up to 30% off at partner retailers.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales, General Business, and Management
- Industries: Food and Beverage Services, Hospitality, and Retail
Referrals increase your chances of interviewing at Greene King.
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the drinks menu and any special offers. Being knowledgeable about what you serve will help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's at a local pub or during a casual conversation, showing that you can create a welcoming atmosphere is key.
✨Tip Number 3
Network with current or former staff members if possible. They can provide insights into the company culture and what they look for in candidates, which can give you an edge during the hiring process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since the role requires working evenings and weekends, showing that you're ready to commit to those hours will make you a more attractive candidate.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise skills like teamwork, attention to detail, and a positive attitude, as these are crucial for the Bar & Waiting Staff role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific experiences where you created memorable moments for customers, and express your enthusiasm for joining Greene King pubs.
Highlight Availability: Clearly state your availability in your application. Since the role requires working evenings, weekends, and holidays, make sure to mention that you can meet these requirements.
Showcase Your Personality: In your application, let your personality shine through. Greene King values a fun and inclusive team, so share any relevant experiences that demonstrate your ability to work well in a team and create a welcoming atmosphere.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Team Spirit
Since you'll be part of a fun and inclusive team, highlight your ability to work well with others. Discuss any previous experiences where teamwork played a crucial role in achieving success.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Greene King pubs. Being able to recommend items confidently will impress your interviewers and show that you're serious about the role.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as dealing with difficult customers or busy shifts. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
