Home First Support Worker

Overview

Suffolk County Council’s Home First service provides short term reablement care and support to help people stay independent within their own home. You will join our teams across the county as a Reablement Home First Support Worker. No experience is required. You will receive a thorough induction, in-depth training and full support from your team to grow your skills and development. There is an option to complete a fully funded Level 2 qualification in Health and Social Care to advance your career in Health and Social Care.

Responsibilities

• create and maintain positive relationships with customers and family carers
• promote health, wellbeing and independence to the customer
• develop the independence of customers through care plans / short term enablement plans
• provide general advice and guidance to customers to help them make informed choices
• assist customers with dignified and intimate personal care needs when required
• engage with customers, family carers and others
• promote alternative ways to meet and maintain long-term needs
• promote a range of services to help people live independently and safely at home
• track customers’ progress against care plans
• complete records for the ongoing review process

Qualifications and Requirements

• Full UK driving licence with access to personal transport or mobility equivalent required where travel is essential
• Flexible availability, including potential evening, weekend or bank holiday work on some contracts
• Option to undertake a fully funded Level 2 qualification in Health and Social Care
• DBS checks or police vetting will be required for relevant posts

Hours, Salary and Contract

• Salary: From £25,185 per annum with performance-related pay progression and potential earnings up to £28,142 per annum (pro rata for part-time)
• Hours: Full time or flexible part-time hours available from 7.5 to 37 hours per week, on an early/late shift rota including alternate weekends; bank flexible casual hours available (paid at £15.08 per hour); evening and/or weekend working may be required on some contracts
• Contract: Permanent

Benefits

• paid mileage and travel time, and for bank holidays
• enhanced pay rates for Sundays
• access to the Local Government Pension Scheme
• wellbeing support, childcare vouchers, high street discounts and more
• refer a friend bonus up to £100 (terms apply)

Travel and Accessibility

We encourage technology use to communicate, but this role requires travel. You must hold a full driving licence and have access to personal transport or meet mobility requirements by other means. If you need a reasonable adjustment due to disability, please speak with the contact below.

How to Apply / Further Information

For an informal discussion about this role, contact the Staffing and Development Team by calling 01473 29630 or emailing ASCHFstaffinganddevelopmentteam@suffolk.gov.uk. Read the Job and Person Profile before applying:

• Support Worker Job and Person Profile (Word)
• Bank Support Worker Job and Person Profile (Word)

Closing date: 11.30 pm, 31 October 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.