On Call Operative

Join to apply for the On Call Operative role at Care Cymru.

A fantastic opportunity has arisen for a Out of hours Telephone Operative to join our dynamic out of hours Domiciliary team in Cardiff. In return, we offer highly competitive pay rates, paid DBS disclosure, full training and on-going support.

Care Cymru has achieved considerable organic growth over a number of years and now provides almost 10,700 hours of care and support each week to some 775 people from our 6 branches and Head Office. We provide employment for more than 600 care staff and office-based staff in several towns and cities.

As a member of the team you will be responsible for the out of hours service.

This Role Will Also Include The Following Duties

• Assist in the day to day operation of the service.
• Excellent professional telephone manner
• To assist with maintenance of records, in written or computerised format, as specified within procedures.
• Deal promptly and appropriately with any complaints received.
• Sociable, flexible and a committed individual
• To Liaise with Managers staff members and service users within our Domiciliary offices across Wales.
• Be willing to undergo an enhanced DBS disclosure

Shifts required are:

• Weekdays – 6.00am – 9am and 5pm – 10pm
• Weekends – Various Shifts between 6am – 10pm

Please contact Sarah on 02920484239.

Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to anyone already on a sponsorship elsewhere or the switching of sponsorship.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service