Customer Service Advisor - Inbound Calls

Pertemps are delighted to be working with our public sector client to recruit for Customer Contact Advisors on a temporary basis. Role – Customer Service Advisor Location – Edinburgh City Centre (office based role) Duration – Temporary, ongoing Hours – Monday – Friday, 36 hours, between (Apply online only) Pay rate – £13.48 per hour Start date – 30 June 2025 This role is based within an inbound call centre. The role will involve, but not be limited to: Taking incoming calls from customers Reviewing customer accounts Updating file notes Providing appropriate guidance Directing customers to other departments as required Sending letters or documents to customers Any other tasks as required You should have a proven track record in a customer service capacity with strong communication skills both verbally and in writing. Excellent listening skills and good IT skills are required for this role. If you are interested in this role, please apply online immediately