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- Tasks: Assess accommodation needs and book customers into emergency and temporary housing.
- Company: Join a dedicated team focused on supporting homeless individuals and families.
- Benefits: Gain valuable experience at a senior officer level with potential for career growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Understanding of homelessness legislation and customer service experience preferred.
- Other info: This is a three-month secondment with an immediate start.
The predicted salary is between 30000 - 42000 £ per year.
We seek to fill the role of Bookings & Emergency Accommodation Officer within the Bookings and Emergency Accommodation Team on a secondment basis for three months. We aim for the successful candidate to start immediately. This is an excellent opportunity for anyone looking to develop and gain valuable experience at a senior officer level.
To assess the accommodation needs of homeless applicants and undertake all procedures for booking customers into emergency, self-contained temporary and permanent accommodation, ensuring compliance with statutory requirements, guidance governing the suitability of accommodation and Council policies, procedures and targets.
An understanding of the duties owed to customers threatened with homelessness/actual homelessness under relevant legislation.
Bookings & Emergency Allocations Officer employer: Talent Dice Ltd
Contact Detail:
Talent Dice Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings & Emergency Allocations Officer
✨Tip Number 1
Familiarise yourself with the relevant legislation regarding homelessness and accommodation. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field of housing and emergency accommodation. Attend local events or join online forums to connect with others who can provide insights and potentially refer you for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed bookings or allocations. Having specific examples ready will showcase your problem-solving skills and ability to handle emergencies effectively.
✨Tip Number 4
Research our organisation's policies and procedures related to emergency accommodation. Being knowledgeable about our approach will allow you to align your answers with our values during the interview process.
We think you need these skills to ace Bookings & Emergency Allocations Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Bookings & Emergency Allocations Officer position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in emergency accommodation and homelessness support. Use specific examples that demonstrate your understanding of statutory requirements and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those in need and your ability to handle emergency situations. Mention any previous experience in similar roles and how it has prepared you for this position.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talent Dice Ltd
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Bookings & Emergency Allocations Officer. Familiarise yourself with the statutory requirements and guidance related to homelessness, as well as the specific procedures for booking accommodation.
✨Showcase Relevant Experience
Prepare to discuss any previous experience you have in similar roles or situations. Highlight your understanding of the challenges faced by homeless individuals and how your skills can help address their needs effectively.
✨Demonstrate Empathy and Communication Skills
This role requires a high level of empathy and strong communication skills. Be ready to provide examples of how you've successfully communicated with vulnerable individuals or resolved conflicts in the past.
✨Prepare Questions
Have a few thoughtful questions prepared to ask the interviewers. This shows your interest in the role and helps you understand the team's dynamics and expectations better.
