Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents to ensure safe and clean neighbourhoods through inspections and support.
- Company: Join a dedicated team focused on improving local communities in SE London.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a role that directly enhances community safety and well-being.
- Qualifications: Strong customer service skills and a full UK driving licence are essential.
- Other info: Flexible hours may include evenings or weekends; perfect for students seeking meaningful work.
We are looking for a dedicated Neighbourhood Response Officer to help ensure our neighbourhoods are places where people want to live. You’ll play a key role in delivering safe, clean, and well-maintained environments by working directly with residents, local groups, and partner agencies.
Key responsibilities include:
- Carrying out regular estate inspections and following up on fire safety
- Investigating tenancy breaches and anti-social behaviour
- Supporting vulnerable residents and assessing sustainment needs
- Collaborating with local partners on safety and community improvements
- Representing in court proceedings and assisting with evictions
- Supporting decants, property checks, and tenancy sign-ups
Ideal candidates will have:
- Strong customer service experience, especially face-to-face
- Confidence working independently and with external partners
- The ability to assess situations and exercise good judgement
- A proactive, solution-focused approach with resilience under pressure
- A full UK driving licence and access to a vehicle
- Willingness to respond to incidents at short notice and occasionally work evenings or weekends
If you’re committed to making a difference in local communities and want a varied, impactful role, we’d love to hear from you.
Apply now to help shape stronger, safer neighbourhoods.
To find out more information please contact Lily at (url removed)
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Neighbourhood Response Officer employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Response Officer
✨Tip Number 1
Familiarise yourself with the specific neighbourhoods you'll be working in. Understanding the local issues, community dynamics, and key stakeholders will help you demonstrate your commitment and readiness to engage effectively during interviews.
✨Tip Number 2
Highlight any previous experience you have in customer service or community engagement. Be prepared to share specific examples of how you've successfully resolved conflicts or supported vulnerable individuals, as this will showcase your suitability for the role.
✨Tip Number 3
Prepare to discuss your approach to working independently and under pressure. Think of scenarios where you've had to make quick decisions or manage multiple tasks simultaneously, as this will illustrate your resilience and problem-solving skills.
✨Tip Number 4
Research the local partner agencies and community groups relevant to the role. Being able to speak knowledgeably about potential collaborations will show your proactive attitude and readiness to work within the community.
We think you need these skills to ace Neighbourhood Response Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and ideal candidate qualities. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your customer service experience, especially in face-to-face interactions. Provide specific examples of how you've worked independently or collaborated with external partners in previous roles.
Showcase Problem-Solving Skills: Demonstrate your proactive and solution-focused approach by including examples of situations where you assessed challenges and exercised good judgement under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your commitment to making a difference in local communities. Mention your willingness to respond to incidents at short notice and your flexibility regarding working hours.
How to prepare for a job interview at 4Recruitment Services
✨Showcase Your Customer Service Skills
As a Neighbourhood Response Officer, strong customer service experience is crucial. Be prepared to share specific examples of how you've successfully handled face-to-face interactions, especially in challenging situations.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive and solution-focused approach. Think of instances where you've assessed situations and made sound judgments. Highlight your resilience under pressure and how you’ve effectively resolved issues.
✨Familiarise Yourself with Local Issues
Research the neighbourhoods you'll be working in. Understanding local challenges and community dynamics will show your commitment and help you engage more effectively with residents and partners during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to respond to incidents or manage anti-social behaviour. Practice articulating your thought process and decision-making in hypothetical scenarios relevant to the role.
