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For Companies At a Glance
- Tasks: Lead flagship accounts and drive impactful CRM implementations and marketing tech programs.
- Company: Join an award-winning, B Corp certified agency with global clients and a stellar reputation.
- Benefits: Enjoy remote work options, performance bonuses, and career progression opportunities.
- Why this job: Be part of a dynamic team focused on delivering exceptional customer experiences and innovative solutions.
- Qualifications: Experience in an Account Director role or similar, with a strong background in CRM and marketing strategies.
- Other info: Flexible working arrangements with one day in the office; training and development opportunities available.
The predicted salary is between 45000 - 55000 £ per year.
Account Director – Martech & CRM Implementation agency.
B Corp certified, award-winning agency with global clients.
Hybrid (1 day in the office) or fully remote.
We’re working with a leading CRM and Martech agency with a passion for delivering exceptional customer experiences for their clients. Their innovative solutions have helped them build a reputation as world-class agency. They are now looking for a talented Account Director (or Senior Account Manager looking for a step up) to work closely with a Client Lead and Client Services Director to plan and deliver groundbreaking CRM Implementations and Marketing Technology programmes for an exciting mix of global clients. Clients span a breadth of industry sectors from Higher Education to Financial Services and lots more.
What you’ll be doing:
As the Account Director, you will be responsible for leading the relationship with flagship accounts and ensuring that their marketing goals and objectives are met through large-scale digital transformation including CRM implementations and Martech. The Account Director will own, lead and manage day-to-day client strategies with a focus on impact. Some of your responsibilities:
- Be proactive in spotting and surfacing opportunities for growth (incremental spend)
- Support the Client Partner in the formulation of key account plans to drive the strategic
- direction of the account
- Develop and nurture key client relationships so we are a trusted and valued business
- partner
- Develop a good understanding of the client’s data and the technical solutions we
- manage and deploy, and the value it drives
- Working with the client stakeholders, Strategist, Delivery Lead and Strategic
- Consultants, to develop a roadmap to achieve the client’s business goals; data,
- technology and customer dialogue strategies
- Review and understand client account and project profitability
Requirements:
- Demonstrable experience in an Account Director role or similar, leading and managing CRM strategies, marketing programmes (or similar) activities and have experience with implementing complex technical solutions.
- Ability to challenge eloquently to support client and agency objectives
- Understanding of how technology and tools can support and enhance client activity
- An understanding of “agency Agile” and associated tools & techniques
- Confident with financials with a commercial outlook
- Active interest in learning about the markets our clients operate in
What you’ll get in return:
- B Corp certified with excellent reputation and longstanding client partnerships.
- Salary in the range of £45-£55k depending on experience
- Remote working or hybrid with one day a week in one of their office (South West or London preferable).
- Performance-based bonuses
- Opportunities for career progression within the company as they go through an exciting time of growth.
- A dynamic and collaborative working environment
- Regular training and development opportunities
Next steps:
If you are passionate about delivering exceptional customer experiences and have a proven track record in CRM or Marketing Technology focused agency, please apply right away.
Account Director - CRM and Martech employer: ADLIB Recruitment | B Corp™
Contact Detail:
ADLIB Recruitment | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - CRM and Martech
✨Tip Number 1
Familiarize yourself with the latest trends in CRM and Martech. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the CRM and Martech space. Attend industry events or webinars to connect with potential colleagues and learn more about the agency's culture and values.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and implemented CRM strategies in the past. This will showcase your experience and ability to drive results.
✨Tip Number 4
Research the agency's key clients and their industries. Being knowledgeable about their business challenges and how your skills can address them will set you apart during the interview process.
We think you need these skills to ace Account Director - CRM and Martech
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Director position. Tailor your application to highlight your relevant experience in CRM strategies and marketing technology.
Highlight Relevant Experience: In your CV and cover letter, emphasize your demonstrable experience in leading and managing CRM strategies and complex technical solutions. Use specific examples that showcase your ability to drive client success and deliver exceptional customer experiences.
Showcase Your Skills: Make sure to mention your understanding of 'agency Agile' methodologies and any tools or techniques you are familiar with. This will demonstrate your capability to adapt to their working environment and contribute effectively.
Express Your Passion: Convey your enthusiasm for the role and the agency's mission. Mention your active interest in learning about the markets their clients operate in, as this shows your commitment to becoming a trusted business partner.
How to prepare for a job interview at ADLIB Recruitment | B Corp™
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM strategies and implementations. Be prepared to discuss specific projects where you successfully led initiatives that improved client relationships and drove results.
✨Understand the Agency's Values
Since the agency is B Corp certified, demonstrate your understanding of their commitment to social and environmental performance. Share how your values align with theirs and how you can contribute to their mission.
✨Prepare for Technical Discussions
Brush up on your knowledge of marketing technology tools and how they can enhance client activities. Be ready to discuss how you've used technology to solve problems or improve processes in past roles.
✨Demonstrate Proactive Thinking
The role requires spotting growth opportunities. Prepare examples of how you've identified and acted on opportunities in previous positions, showcasing your strategic thinking and ability to drive account growth.
