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For Companies At a Glance
- Tasks: Lead and support the IBA Operations team, ensuring smooth daily operations.
- Company: Join PIB Group, a rapidly growing company with a friendly and open culture.
- Benefits: Enjoy a hybrid work model and opportunities for career growth.
- Why this job: Make a real impact on operations and foster team development in a collaborative environment.
- Qualifications: Strong background in financial or insurance operations with proven leadership experience required.
- Other info: Ideal for practical problem-solvers who thrive in fast-paced settings.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a hands-on, experienced leader to take on the role of IBA Operations Manager at PIB Group. This is a key position where you'll oversee the day-to-day running of our IBA operations, improve how we work, and ensure we stay compliant with regulatory requirements.
If you're someone who enjoys leading teams, refining processes, and working closely with other departments to get things done well, we’d love to hear from you.
What You’ll Be Doing
- Leading and supporting a skilled IBA Operations team, making sure we deliver a reliable service to colleagues and clients
- Managing cash allocations, debtors, creditors, and funding against agreed targets
- Planning ahead for team capacity, identifying where we can work more efficiently
- Keeping our internal controls strong and finding ways to improve them
- Working closely with colleagues in Finance, Operations, and across IBA to keep everything running smoothly
- Producing clear and useful reports in collaboration with our MI & Controls Manager
- Helping with audits (CASS and statutory), making sure everything is accurate and delivered on time
- Investigating and fixing any issues with CASS compliance, and putting steps in place to avoid them in future
- Ensuring we meet Consumer Credit Act requirements for third-party finance
- Supporting the integration of new businesses into IBA operations
- Encouraging team development and a positive, collaborative working environment
What We’re Looking For
- A strong background in financial or insurance operations, with proven leadership experience
- In-depth knowledge of IBA processes and FCA CASS rules
- Comfortable using platforms like Acturis, Websure, SSP, Epic, or TAM
- Confident with Excel and able to work with detailed data
- Someone who communicates clearly and works well with people across different teams
- Practical problem-solver with an eye for improvements
- Resilient, flexible, and able to manage in a fast-moving environment
- A team-oriented leader who supports and develops others
Why Join PIB Group?
At PIB Group, we’re proud of our friendly and open culture. We’re growing quickly, but we’re focused on doing things the right way. In this role, you’ll have the chance to make a real impact—on our operations, on your team, and on how we support the wider business.
You’ll be joining a company that values expertise, encourages collaboration, and offers space to grow your career.
Sound like the right fit? Apply now!
IBA Operations Manager employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBA Operations Manager
✨Tip Number 1
Familiarise yourself with IBA processes and FCA CASS rules. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to compliance and operational excellence.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Be ready to discuss specific challenges you faced and how you overcame them to improve team performance.
✨Tip Number 3
Research PIB Group's culture and values. Tailor your conversation to reflect how your personal values align with theirs, especially regarding collaboration and continuous improvement.
✨Tip Number 4
Brush up on your Excel skills, particularly in data analysis and reporting. Being able to discuss how you've used Excel to manage detailed data effectively will set you apart from other candidates.
We think you need these skills to ace IBA Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial or insurance operations, particularly any leadership roles. Emphasise your knowledge of IBA processes and FCA CASS rules, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss how your skills align with the responsibilities listed in the job description, such as team leadership and process improvement.
Showcase Relevant Skills: When detailing your experience, focus on specific skills mentioned in the job description, like using platforms such as Acturis or Excel proficiency. Provide examples of how you've successfully managed teams or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at pib Group
✨Showcase Your Leadership Skills
As an IBA Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop others.
✨Demonstrate Your Knowledge of IBA Processes
Make sure you have a solid understanding of IBA processes and FCA CASS rules. Be ready to discuss how you've applied this knowledge in previous roles and how it can benefit the company. This will show that you're not just familiar with the terminology but can also implement it effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to compliance or operational efficiency. Think of examples from your past experience where you've identified issues and implemented solutions. This will demonstrate your practical problem-solving skills.
✨Emphasise Collaboration and Communication
Since the role involves working closely with various departments, be prepared to discuss how you foster collaboration and communicate effectively across teams. Share examples of successful projects where teamwork was key to achieving results, showcasing your ability to build relationships.
