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- Tasks: Ensure fan safety and enjoyment during home matches at the stadium.
- Company: Join Brighton & Hove Albion FC, a top-tier football club with a community spirit.
- Benefits: Earn £12.60 per hour with full training provided; no experience needed!
- Why this job: Be part of an energetic team creating legendary matchday experiences.
- Qualifications: Must be 18+; no prior experience or qualifications required.
- Other info: Work all home matches for the 2025/26 season; flexible hours.
Role: Matchday Steward
Salary: £12.60 per hour
Hours: To work all home matches for the 2025/26 season
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Worker agreement
Deadline Day: 30th June 2025
Interview date: Wednesday 9th July 2025
Training dates: W/C 21st July 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Come and play your part as a Matchday Steward for the 2025/26 season! Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our energetic and passionate team. Join the Seagulls and run with the South Coast's Premier League football team through the 25/26 season. Your top priority will be to ensure all fans are kept safe and have an enjoyable experience. No two games are ever the same, so you will need to be adaptable, and thrive under pressure - ready for whatever the day brings.
About you
We are looking for individuals who thrive in a fast-paced, fan-focused environment. If you enjoy interacting with lots of people, have excellent communication skills, and take pride in being a reliable team player, then you could be a great fit for our matchday team. You don’t need to hold any qualifications or have any previous experience as full training will be provided ahead of your first matchday. Due to the nature of the role, you will need to be 18 years or older.
Our values are essential to our success
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Matchday Steward employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB
Contact Detail:
BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Steward
✨Tip Number 1
Familiarise yourself with Brighton & Hove Albion FC's values and mission. During the interview, demonstrate how your personal values align with theirs, especially around treating people well and making experiences special for fans.
✨Tip Number 2
Prepare to showcase your communication skills. Think of examples from your past where you've successfully interacted with diverse groups of people, as this will highlight your ability to thrive in a fan-focused environment.
✨Tip Number 3
Be ready to discuss how you handle pressure and adapt to changing situations. Matchdays can be unpredictable, so sharing specific instances where you've remained calm and effective under stress will set you apart.
✨Tip Number 4
Show enthusiasm for the role and the club. Research recent matches or community initiatives by Brighton & Hove Albion FC, and express your excitement about contributing to the matchday experience for fans.
We think you need these skills to ace Matchday Steward
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Matchday Steward. Highlight your ability to ensure fan safety and create enjoyable experiences.
Tailor Your CV: Make sure your CV reflects relevant skills such as communication, teamwork, and adaptability. Even if you lack direct experience, emphasise any customer service or team-oriented roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the club. Mention how your values align with those of Brighton & Hove Albion FC and your commitment to providing excellent service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB
✨Show Your Passion for Football
Make sure to express your enthusiasm for football and the role of a Matchday Steward. Share any personal experiences you have with attending matches or supporting teams, as this will demonstrate your genuine interest in the position.
✨Emphasise Communication Skills
Since the role involves interacting with fans, highlight your communication skills during the interview. Provide examples of how you've effectively communicated in previous roles or situations, especially in fast-paced environments.
✨Demonstrate Adaptability
Be prepared to discuss how you handle unexpected situations. The nature of matchdays can be unpredictable, so share examples of times when you've had to think on your feet and adapt to changing circumstances.
✨Align with Club Values
Familiarise yourself with Brighton & Hove Albion FC's values and be ready to discuss how you embody these principles. Show that you understand the importance of treating people well, exceeding expectations, and acting with integrity.
