Healthcare Support Worker

A fantastic opportunity has arisen within the Dermatology department for a band 3 Health Care Support Worker to join our busy and friendly team.

We are looking for enthusiastic and motivated members of staff to be part of our team working within the Integrated Skin Service.

Main duties of the job

• Working with the nursing, administration and medical staff to deliver excellent, patient focused care.
• Assist consultants in the effective management of clinics and delivering verbal and written information to patients and their carers.
• Assist in minor ops theatre, phototherapy and dressings clinics as required.
• Maintain an effective communication network; this will include verbal, written and electronic forms of communication.
• Assist in the collection of pathological specimens.
• Maintaining appropriate stock levels and reporting any issues in a timely and appropriate manner.
• Help maintain patients emotional and physical well-being, respecting their dignity at all times.

About us

If you are looking for a new challenge, are passionate about delivering high quality, safe, effective care and support to our patients in a high performing and supportive NHS Foundation Trust, then this may be the opportunity you have been waiting for. Not only does that mean working in a friendly, open and honest culture, but we feel our Trust is a unique place to work and we would love to hear from people who share our passion to provide quality services to our patients, staff and their families.

Bolton NHS Foundation Trust provides services across the Northwest side of the Greater Manchester area ranging from hospital services in Bolton, Salford, Ashton, Leigh and Wigan. We are a progressive expanding organisation with great ambitions around improving quality, integrating pathways and delivering high levels of productivity.

Job responsibilities

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

Person Specification

Qualifications

• NVQ level 2 or higher in Health Care or equivalent

Experience

• Experience of working within a team/team environment.
• Experience of working in health care setting.
• Experience of working in NHS.
• Experience of working with Lorenzo/LE2.2

Knowledge

• Basic understanding of local NHS and healthcare services.
• Understanding of current issues in the NHS.
• Awareness of issues in dermatology.

Skills

• Compassionate and respectful, with a caring and non-judgemental approach.
• Evidence of numerical and verbal reasoning.
• Effective communication and interpersonal skills.
• Self motivated.
• Able to deal with unpleasant dermatological conditions.
• Able to deal sensitively with patients who have been given bad news.

General

• Able to move and handle equipment and people.
• Able to work with vulnerable patients.
• Punctual and reliable.
• Open to change and continual service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata

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