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- Tasks: Coordinate customer projects, manage deliveries, and maintain communication with clients.
- Company: Join Neville Lumb, a top trade merchant in the UK and Ireland, part of the Wolseley Group.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Be part of a supportive team, develop skills, and make a real impact in customer service.
- Qualifications: Experience in coordination or customer support, strong organisation, and communication skills required.
- Other info: Full-time role in Glasgow with training provided for Fork Lift Truck operation.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- The potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Projects & Branch Support Coordinator based in our Glasgow branch (ML4 3NP), you’ll be responsible for:
- Coordinating multiple customer projects including customer order call offs, arranging deliveries, stock availability, credit limits, after sales, and general customer project updates.
- Maintaining clear and timely communication with customers.
- Building strong relationships with key suppliers to enhance customer service.
- Supporting warehouse operations when required, assisting with goods in/out, assisting with order picking and loading of deliveries. Comfortable using a Fork Lift Truck when needed (training provided).
This is a full time, permanent role working Mon-Fri, 40 hours a week within our Glasgow branch.
Here’s what we’d like you to have:
- Previous experience within a coordination, administrative or customer support role
- Highly organised, proactive, good communication and Microsoft Office skills
- Willingness to learn and collaborate within a small team environment, and support when required in the warehouse with tasks
- Ability to build strong relationships with customers, suppliers and various stakeholders
We look forward to receiving your application!
Projects & Branch Support Coordinator employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Projects & Branch Support Coordinator
✨Tip Number 1
Familiarise yourself with the Wolseley Group and Neville Lumb's values and mission. Understanding their commitment to customer service and employee development will help you align your conversation during interviews.
✨Tip Number 2
Highlight any previous experience in coordination or customer support roles during your networking. Connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've built strong relationships with customers or suppliers in past roles. This will demonstrate your ability to enhance customer service, which is crucial for this position.
✨Tip Number 4
If you have any experience with warehouse operations or using a Fork Lift Truck, be sure to mention it. Even if you haven't operated one before, expressing a willingness to learn can set you apart from other candidates.
We think you need these skills to ace Projects & Branch Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination, administration, or customer support roles. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Projects & Branch Support Coordinator role. Mention your ability to build relationships with customers and suppliers.
Highlight Relevant Skills: Emphasise your organisational skills and proficiency in Microsoft Office. If you have experience with warehouse operations or using a Fork Lift Truck, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wolseley UK Limited
✨Showcase Your Organisational Skills
As a Projects & Branch Support Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly and Confidently
Effective communication is crucial in this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions that highlight your communication skills and how you've maintained relationships with customers or suppliers.
✨Demonstrate Your Team Spirit
This role requires collaboration within a small team. Be ready to discuss instances where you worked well in a team environment. Highlight your willingness to support colleagues and contribute to a positive workplace culture.
✨Familiarise Yourself with the Company
Research Neville Lumb and the Wolseley Group before your interview. Understanding their values, services, and the importance they place on customer relationships will help you align your answers with their expectations and show your genuine interest in the company.
