Director of Engineering – Core Services, Platform & Developer Experience (London)

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies in the US & UK to deliver a new kind of learning that’s transforming today’s workforce. Multiverse apprenticeships are designed for people of any age and career stage and focus on building critical AI, data, and tech skills. Multiverse learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, Multiverse announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes the company the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees globally, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to provide equitable access to economic opportunity, for everyone.

The Role

We’re looking for a hands-on, thoughtful engineering leader to lead our Core Services, Platform, Infrastructure, and Developer Experience teams. These teams are foundational to how engineering happens at Multiverse—they build the systems and tools that underpin our product architecture, and they shape how all engineers build, ship, and operate software.

We’re not looking for a top-down operator. You’ll be working closely with other engineering leaders, product managers, and technical ICs to evolve our platform and engineering culture, while supporting teams to do their best work. This is a strategic role with high impact—but it’s also grounded in collaboration, technical leadership, and real-world delivery.

We’re betting big on developer experience and AI-native tooling as force multipliers for the whole company. You’ll play a key role in setting direction and helping teams adopt these tools in a way that’s pragmatic, human-centered, and high-leverage.

What You’ll Do

• Lead and support multiple teams across platform engineering, internal tools, DevEx, and core services.
• Partner with engineers, product teams, and security to ensure our foundation is reliable, scalable, and empowering—not restrictive.
• Drive the evolution of our internal platform, from service templates to paved paths to generative tooling. Guide our infrastructure as code strategy.
• Expand our use of AI-native tools (e.g. copilots, intelligent observability, auto-remediation, test generation) to make teams more effective.
• Drive the evolution of our infrastructure—cloud-native, secure by default, observable, and easy to reason about.
• Improve how engineers at Multiverse build, test, and ship code—ensuring fast feedback loops, low-friction tooling, and clear quality standards.
• Help us build and maintain systems that are easy to operate and resilient by design.
• Foster an inclusive, growth-oriented culture that values impact over perfection and gives engineers space to thrive.
• Actively mentor and grow other engineering leaders.

What You Bring

• Experience leading platform or infrastructure teams in a scaling tech company, with a strong understanding of backend services, cloud systems, and DevEx.
• A track record of improving developer experience and building systems that reduce toil and increase leverage.
• A deep interest in how AI can augment engineering workflows—and experience helping teams adopt these tools thoughtfully and sustainably.
• Comfort working in and evolving service-oriented/event driven architectures, and a solid grounding in modern infrastructure practices (e.g. AWS, Kubernetes, Terraform, CI/CD pipelines, observability).
• Strong collaboration and communication skills. You can connect across disciplines and levels and lead with empathy and clarity.
• Experience managing managers.

Bonus Points For

• Familiarity with developer platforms that support machine learning, data, or applied AI.
• Experience with Backstage or other internal developer portals.
• Exposure to platform support for ML/LLM workflows.
• Comfort with evolving systems from monoliths to modular architecture.

Why Join Us?

• Impact at Scale – Shape the engineering foundations of a company tackling one of society’s biggest challenges: access to meaningful careers through applied learning.
• Developer Productivity as a Force Multiplier – Lead our strategic investment in DevEx and AI-native tools that help every engineer move faster and build better.
• Platform with Purpose – Build the systems, tooling, and infrastructure that underpin the entire product—and make it easier for teams to do great work.
• AI-First Culture – Be at the forefront of adopting intelligent, LLM-powered tooling that reduces cognitive load and frees engineers to focus on what matters.
• Growth & Autonomy – Join a rapidly scaling company where you’ll have high trust, clear ownership, and the ability to shape org-wide technical direction.

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year.
• Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support.
• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year.
• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (DBS) for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Seniority level

Director

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Higher Education