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- Tasks: Engage customers and provide top-notch service while maintaining store standards.
- Company: Join The North Face, a leader in sustainable and active lifestyles under the VF family.
- Benefits: Enjoy 50% staff discounts, competitive salary, bonuses, and career development opportunities.
- Why this job: Be part of a community that values curiosity, integrity, and personal growth.
- Qualifications: Passion for retail and fashion; excellent communication skills; flexible availability.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for two passionate Sales Associates (perm, part-time 10hr & 12hr) to join our The North Face team based in Cardiff, Wales.
As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor. The North Face is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
We believe our Sales Associates have a great opportunity to develop their potential. We offer the support of a global organization while empowering our people to take responsibility at store level.
How you’ll make a difference:
- Providing the highest level of customer service, treating all customers with respect
- Developing thorough product knowledge
- Maintaining merchandising standards according to brand guidelines
- Staying updated with current trends and the brand’s market position
- Following operational procedures in the store and stock room
What makes you the perfect Sales Associate?
- You love interacting with customers and set a great example with your hands-on mentality, enthusiasm, and passion for delivering excellent customer experiences.
- You have a positive, can-do attitude, facing all situations confidently.
- You are passionate about our brand, fashion, and retail.
- You have excellent communication skills in English (another language is a plus).
- You are flexible to work weekends, evenings, and holidays as needed.
- Previous experience is a plus but not necessary.
What matters most is living and demonstrating our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits promoting mental, physical, and financial well-being.
- Our benefits include a competitive salary, an attractive bonus and pension scheme, and staff discounts (50% off!).
- Additionally, you will have career development opportunities across different brands.
- A supportive, respectful, and integrity-driven culture.
- Tailored training from induction to ongoing online and face-to-face sessions.
We foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to diversity and inclusion, supporting disadvantaged groups and providing equal opportunities for all applicants and associates.
If you’re interested and want to join our team, we would love to hear from you!
Sales Associates (part-time 10hr & 12hr) employer: Sportyjob
Contact Detail:
Sportyjob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associates (part-time 10hr & 12hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding their mission and values will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles or experiences. This will highlight your ability to create memorable shopping experiences.
✨Tip Number 3
Be ready to discuss current trends in fashion and retail, especially those related to outdoor and active lifestyles. This knowledge will show your enthusiasm for the industry and your commitment to staying informed.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours, including weekends and holidays. This is crucial for a part-time role and shows your dedication to being a reliable team member.
We think you need these skills to ace Sales Associates (part-time 10hr & 12hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight your passion for customer service and retail in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise any customer service roles or experiences that showcase your communication skills and positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for The North Face and the role. Mention specific aspects of the brand that resonate with you and how you embody their Guiding Principles.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in retail.
How to prepare for a job interview at Sportyjob
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its values during the interview. Share any personal experiences with the brand or how it aligns with your lifestyle, as this will demonstrate your genuine interest in the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to help a customer, as this is crucial for a Sales Associate position.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with The North Face's product range and current trends in outdoor apparel. Being able to discuss specific products and their features will show that you're proactive and ready to engage customers effectively.
✨Emphasise Your Flexibility and Team Spirit
Since the role requires working weekends and holidays, be prepared to discuss your availability. Also, highlight your ability to work well in a team and adapt to different situations, as this aligns with the company's culture of collaboration.
