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For Companies At a Glance
- Tasks: Support stockists and installers with product testing and quality control across the Southern Region.
- Company: Join Longcliffe Quarries, a family-owned leader in limestone supply since 1927.
- Benefits: Enjoy a pension scheme, free parking, health cover, and a cycle to work scheme.
- Why this job: Be part of a supportive team, develop your skills, and contribute to innovative product development.
- Qualifications: IT savvy, team player, flexible, with good communication and organisational skills.
- Other info: Home-based role with travel; ideal for those passionate about materials and quality assurance.
The predicted salary is between 28800 - 42000 £ per year.
Location: Home-based with travel required in Southern Region
Salary: Competitive
Hours: Full-time 37.5 hours per week
Established in 1927, Longcliffe Quarries Ltd is the UK’s leading independent supplier of limestone powder, granules and aggregates. As one of the few remaining independent hard rock quarries in England, and one of the largest still family owned, we employ over 170 people, including those whose families also have worked with us for generations, and many of our employees have been with the company for over 25 years.
The Role
We are seeking a Field Support Technician, based in the Southern Region. This home-based role involves travel across a defined geographical area to support both stockists and installers, ensuring all requirements for the Longfloor product are met in terms of routine testing, quality control, customer trials, and product development.
Duties may vary under the direction of the National Longfloor Manager and include:
- Build key relationships with Longfloor stockists and installers at plant and technical levels and liaise with commercial teams as required.
- Preparing customer reports on site visits and complaints as required.
- To be actively involved in development and research, plant trials and introduction of new Longfloor stockists.
- Monitor product quality, collect raw materials for laboratory trials and adjust material performance if required.
Skills and Qualifications
- Understanding of IT systems including Microsoft Office applications.
- Team orientated with good oral and written communications.
- Flexibility to undertake a range of tasks, work under pressure and meet deadlines.
- Good knowledge and awareness of Health & Safety policies and procedures.
- Good organisational and time management skills.
- A proactive, flexible and collaborative can-do attitude.
- Previous role within ready mixed concrete or materials supply sectors and laboratory experience (desirable).
Benefits
- Pension scheme
- Free on-site parking
- Company rewards scheme
- Simply Health medical cover
- Cycle to work scheme
To Apply
If you feel you are a suitable candidate and would like to work for Longcliffe Quarries Ltd, please do not hesitate to apply.
Field Support Technician employer: Longcliffe Quarries
Contact Detail:
Longcliffe Quarries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Technician
✨Tip Number 1
Familiarise yourself with Longcliffe Quarries and their Longfloor product. Understanding their history, values, and the specifics of their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Longcliffe Quarries on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Field Support Technician role.
✨Tip Number 3
Prepare to discuss your experience with IT systems and how you've used them in previous roles. Since the job requires good knowledge of Microsoft Office applications, being able to share specific examples will showcase your technical skills.
✨Tip Number 4
Highlight any previous experience in the ready mixed concrete or materials supply sectors during your conversations. Even if it's not a direct match, showing your understanding of the industry will strengthen your application and make you stand out.
We think you need these skills to ace Field Support Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Field Support Technician position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in IT systems, communication skills, and any previous roles in the materials supply sector. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Field Support Technician position, especially in relation to customer support and quality control.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Longcliffe Quarries
✨Know Your Product
Familiarise yourself with Longfloor products and their applications. Understanding the technical aspects and benefits of the products will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
As a Field Support Technician, you'll need to build relationships with stockists and installers. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss how you've adapted to changing circumstances or solved problems in past roles. This will show that you can handle the varied tasks and pressures of the job.
✨Highlight Health & Safety Awareness
Given the importance of health and safety in this role, be prepared to talk about your understanding of relevant policies and procedures. Share any experiences where you prioritised safety in your work.
