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- Tasks: Be the friendly face welcoming guests and ensuring their stay is unforgettable.
- Company: Join De Vere Torworth Court, a leader in creating memorable guest experiences.
- Benefits: Earn £12.40/hour, enjoy free meals, live-in accommodation, and leisure facilities access.
- Why this job: Perfect for those who love hospitality and want to make a difference in guest experiences.
- Qualifications: Previous hospitality experience and strong communication skills are essential.
- Other info: Flexible shifts, birthday off, and opportunities for career growth await you!
Are you passionate about creating memorable guest experiences? Join our team as a Receptionist at De Vere Torworth Court and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return, you will receive £12.40 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels, and free use of our leisure facilities.
Role Overview
As a Receptionist, you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handle guest requests efficiently, and go above and beyond to ensure their stay is memorable.
Position Details
This is a full-time position requiring flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10:30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What We Look For In a Receptionist
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software; familiarity with Opera would be advantageous (training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
Benefits
- £12.40 per hour, plus departmental incentives and service charge.
- Live-in accommodation available.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities, saving you money on gym memberships.
- Extra paid day off for your birthday, along with a £20 love to shop voucher.
- Varied shift patterns and contracts to suit your lifestyle; we operate 24/7.
- Annual complimentary 2-night stay with dinner at a De Vere property, plus rewards for long service milestones.
- Exclusive £50 colleague rates for overnight stays, with 50% discount on Food & Beverage.
- 28 days holiday each year, increasing up to 33 days.
- Venue closure over Christmas to enjoy the festive season.
- Access to discounts on retail, travel, and leisure through our Benefits portal.
- Opportunities for career progression, including Apprenticeship programmes and study support.
- Employee Assistance Programme with 24/7 health and wellbeing support.
- Financial wellbeing platform Wagestream for instant access to your pay.
- Recognition programs including 'You Are De Vere' and annual events.
- Regular team appreciation events and parties.
- Company Life Assurance scheme for your peace of mind.
Receptionist - Live In Accommodation Available employer: De Vere Beaumont Estate
Contact Detail:
De Vere Beaumont Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Live In Accommodation Available
✨Tip Number 1
Familiarise yourself with the De Vere brand and its values. Understanding what makes their guest experience unique will help you align your approach during interviews and demonstrate your passion for creating memorable stays.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. This will help you articulate your thoughts clearly and confidently when discussing your previous experiences in hospitality.
✨Tip Number 3
If you have experience with IT software, especially Opera, brush up on your skills. If not, consider researching basic functionalities online to show your willingness to learn and adapt quickly during the role.
✨Tip Number 4
Be prepared to discuss how you handle challenging situations with guests. Think of specific examples from your past roles where you went above and beyond to resolve issues, as this will highlight your commitment to exceptional service.
We think you need these skills to ace Receptionist - Live In Accommodation Available
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles where you provided exceptional customer service, as this is crucial for the Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating memorable guest experiences. Mention specific skills that align with the job description, such as effective communication and attention to detail.
Highlight Flexibility: Since the role requires flexibility in working hours, be sure to mention your availability for various shifts, including weekends. This shows your commitment and willingness to meet the company's needs.
Showcase IT Proficiency: If you have experience with IT software, particularly Opera, make sure to include this in your application. If not, express your eagerness to learn and adapt to new systems, as training will be provided.
How to prepare for a job interview at De Vere Beaumont Estate
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for creating memorable guest experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Effective Communication Skills
During the interview, focus on your ability to communicate clearly and build relationships. Practice answering questions in a friendly and approachable manner, as this reflects the warm and genuine attitude they are looking for.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Mention any previous experience with varied shifts and how you managed your time effectively.
✨Familiarise Yourself with Relevant Software
If you have experience with IT software, especially Opera, make sure to mention it. If not, express your willingness to learn quickly. Showing that you are tech-savvy can set you apart from other candidates.
