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- Tasks: Join us as an Administration Executive, supporting customer services and enhancing office productivity.
- Company: PoM is a creative jewellery and accessories design studio in Trowbridge, Wiltshire.
- Benefits: Enjoy a competitive salary, bonuses, company pension, and free on-site parking.
- Why this job: Be part of a dynamic team and develop your administrative skills in a vibrant environment.
- Qualifications: Experience in administration, proficiency in Google Suite, and strong organisational skills are essential.
- Other info: This full-time role offers a chance to grow within a forward-thinking company.
The predicted salary is between 25880 - 32551 £ per year.
PoM is a forward thinking and creative Jewellery/Accessories design studio based in Trowbridge, Wiltshire. We are seeking a highly organised and detail-oriented Administration Executive to join our team. The ideal candidate will possess strong administrative skills and a proactive approach to managing office tasks. This role is crucial in ensuring the smooth operation of our administrative functions, supporting various departments within the company, including Customer Services, Warehouse and Sales, thereby enhancing overall productivity.
Responsibilities
- Provide comprehensive administrative support, including customer services support, warehouse administration and clerical tasks.
- Manage office communications, including answering phone calls and responding to emails with professionalism and courtesy.
- Allocate stock to customer orders and allocate orders to warehouse colleagues.
- Maintain accurate records and files, ensuring all documentation is up-to-date and easily accessible.
- Utilise Google Suite for document creation, scheduling, and collaboration with team members.
- Organise meetings, prepare agendas, and take minutes as required.
- Implement efficient office procedures to enhance workflow and productivity.
- Support the team with various projects as needed, demonstrating flexibility in task management.
Qualifications
- Proven experience in an administrative role or similar position.
- Proficient in using computer software, particularly Excel and Google Suite WMS CRM ERP.
- Strong data entry skills with a high level of accuracy.
- Excellent phone etiquette and communication skills, both written and verbal.
- Exceptional organisational abilities with a keen attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A proactive attitude towards problem-solving and task management.
If you are an enthusiastic individual looking to contribute to a dynamic team while developing your administrative career, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £25,880.00-£32,550.55 per year
Additional pay: Bonus scheme, Loyalty bonus, Performance bonus, Yearly bonus
Benefits: Company pension, Free parking, On-site parking
Schedule: Monday to Friday
Experience: Warehouse management system: 1 year (required), Customer service: 1 year (required)
Work Location: In person
Administration Executive employer: Peace of Mind
Contact Detail:
Peace of Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Executive
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Google Suite and any warehouse management systems. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Research PoM's recent projects or initiatives to show your genuine interest in the company. This knowledge will help you tailor your responses in interviews and demonstrate how you can contribute to their goals.
✨Tip Number 3
Prepare examples of how you've successfully managed administrative tasks in previous roles. Highlight your organisational skills and attention to detail, as these are crucial for the Administration Executive position.
✨Tip Number 4
Practice your communication skills, especially phone etiquette, since you'll be handling customer service support. Being articulate and professional over the phone can make a strong impression during the interview process.
We think you need these skills to ace Administration Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in customer service and warehouse management. Use specific examples to demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and problem-solving abilities. Mention how your skills align with the responsibilities outlined in the job description, such as managing office communications and utilising Google Suite.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel and Google Suite, as well as your strong data entry skills. Make sure to mention any experience you have with WMS, CRM, or ERP systems.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Administration Executive role.
How to prepare for a job interview at Peace of Mind
✨Showcase Your Organisational Skills
As an Administration Executive, your ability to stay organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail and proactive approach.
✨Demonstrate Proficiency in Google Suite
Since the role requires using Google Suite for various tasks, be ready to discuss your experience with it. You might even want to mention specific features you've used, like document creation or scheduling, to show you're well-versed in the tools they'll expect you to use.
✨Prepare for Customer Service Scenarios
Given that customer service support is part of the role, think about common challenges you’ve faced in previous positions. Be prepared to share how you handled difficult situations or improved customer satisfaction, showcasing your excellent communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might work on, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
