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For Companies At a Glance
- Tasks: Manage job cards and engage with customers in a dynamic workshop environment.
- Company: Join a reputable service centre in Exeter known for its excellent customer service.
- Benefits: Enjoy a competitive salary, overtime pay, and a supportive team culture.
- Why this job: Be part of a collaborative team that values your input and offers growth opportunities.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Work full-time with flexible hours and occasional Saturday shifts for extra earnings.
The predicted salary is between 21000 - 35000 £ per year.
Location: Exeter
Salary: Up to £29,397
Contract: Full-time, Mon - Fri 40 Hours either 7.30am-4pm or 8.30-5pm shared with another service advisor, Saturday morning 1 per month as overtime paid at time / Half 8am-12pm
Role Responsibilities:
- Manage and book job cards for the workshop.
- Engage with customers, colleagues, and stakeholders.
- Support the parts department with ordering and stock management.
Parts Advisor employer: Smarter Recruitment Services
Contact Detail:
Smarter Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the parts and service sector. Understanding common terminology and processes will help you engage more effectively with customers and colleagues during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing scenarios where you handle customer inquiries or complaints. This will prepare you for the customer engagement aspect of the Parts Advisor role.
✨Tip Number 3
Network with professionals in the automotive field, either through social media platforms like LinkedIn or local industry events. Building connections can provide valuable insights and potentially lead to job referrals.
✨Tip Number 4
Research StudySmarter and our values to align your responses during the interview. Showing that you understand our mission and how you can contribute will make a strong impression on the hiring team.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Parts Advisor. Highlight key skills and experiences in your application that align with these responsibilities.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service and parts management. Use specific examples from previous roles that demonstrate your ability to engage with customers and manage job cards effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working as a Parts Advisor and how your skills can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Smarter Recruitment Services
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Parts Advisor. Familiarise yourself with managing job cards, engaging with customers, and supporting the parts department. This knowledge will help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to engage effectively with clients.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as a customer needing urgent parts or a delay in service. Think through potential scenarios and how you would respond to show your problem-solving skills.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview and arrive on time. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a customer-facing role.
