At a Glance
- Tasks: Lead a team to ensure top-notch hospitality and resident satisfaction.
- Company: Join a Top 20 Rated Care Home Group, recognized for excellence in care.
- Benefits: Enjoy a competitive salary of £16.09 per hour plus company perks.
- Why this job: Make a real impact in residents' lives while working in a supportive environment.
- Qualifications: Experience in hotel or catering management is essential; strong communication skills required.
- Other info: Full-time hours include some weekends; be part of an award-winning team!
The predicted salary is between 33400 - 46600 £ per year.
Hospitality Supervisor £16.09per hour plus company benefits Full Time hours to include some weekend working A Top 20 Rated Care Home Group 2024! Awarded One Of The ‘UK’s Best Companies To Work For’ Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance stan…
Hospitality Services Supervisor employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Services Supervisor
✨Tip Number 1
Familiarize yourself with the specific needs and preferences of residents in care homes. Understanding their requirements will help you demonstrate your commitment to providing exceptional hospitality services during the interview.
✨Tip Number 2
Highlight any previous experience in managing teams within a hospitality or care setting. Be ready to share examples of how you've successfully led a team to improve customer satisfaction and operational efficiency.
✨Tip Number 3
Prepare to discuss your knowledge of budget control and purchasing processes. Being able to articulate your experience in managing budgets effectively will set you apart from other candidates.
✨Tip Number 4
Showcase your strong communication skills by preparing for role-play scenarios. This will help you demonstrate how you would handle interactions with residents, families, and team members in a real-life setting.
We think you need these skills to ace Hospitality Services Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hospitality Services Supervisor position. Understand the key responsibilities and required skills, such as budget control, team management, and communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or catering management. Emphasize any previous roles where you managed budgets, trained staff, or ensured high customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent care. Mention specific examples from your past experiences that demonstrate your ability to manage teams and maintain high standards.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Cinnamon Care Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent service and creating a comfortable environment for residents. Share specific examples from your past experiences that highlight your commitment to high standards in hospitality.
✨Demonstrate Strong Communication Skills
Since the role requires effective communication with team members, residents, and their families, prepare to discuss how you handle difficult conversations or resolve conflicts. Use examples that showcase your ability to listen actively and respond empathetically.
✨Highlight Your Management Experience
Be ready to talk about your experience in managing teams, including recruitment, training, and performance management. Discuss your approach to motivating staff and ensuring they deliver exceptional service.
✨Discuss Budget Management Knowledge
Since budget control is a key responsibility, prepare to explain your experience with managing budgets, working with suppliers, and ensuring cost-effective operations. Provide examples of how you've successfully managed resources in previous roles.