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- Tasks: Be the go-to person for customers while their cars are in service, keeping them updated.
- Company: Join a well-respected franchised motor dealership in the Salisbury area.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and 30 days of annual leave!
- Why this job: Gain valuable experience in a customer-focused role within the automotive industry.
- Qualifications: Team player with customer service experience; automotive background is a plus but not required.
- Other info: Flexible hours and a supportive work environment await you!
The predicted salary is between 28000 - 30000 £ per year.
Service Advisor – Salisbury Area Franchised Motor Dealership Salary : Basic of £28,000 + bonuses of up to £1500 per month Hours : Monday to Friday – 8.00am to 4.30pm/8.30am to 5.00pm/9.00am to 5.30pm Saturdays 8.30am to 12.30pm (1 in 3) The Job: This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with the client and tracking its progress through the workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. In the Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. About You : You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits : – Competitive Uncapped Bonus Scheme – 30 days annual leave (including Bank Holidays) – Additional day off for…
Service Advisor employer: The Solution Automotive
Contact Detail:
The Solution Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the automotive industry, especially the services offered by franchised dealerships. Understanding common customer concerns and vehicle maintenance will help you engage effectively during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've handled customer inquiries or resolved issues, as this will demonstrate your suitability for a customer-focused position.
✨Tip Number 3
Showcase your organizational skills by discussing any experience you have with scheduling or administrative tasks. Mentioning tools or software you’ve used can also give you an edge, as efficiency is key in this role.
✨Tip Number 4
Prepare questions about the dealership's operations and customer service philosophy. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in the automotive industry. Emphasize any roles where you provided administrative support or liaised with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've successfully managed customer relationships or administrative tasks in previous roles.
Highlight Key Skills: In your application, emphasize skills such as time management, communication, and problem-solving. These are crucial for a Service Advisor role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Solution Automotive
✨Show Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to share specific examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations and maintain a positive attitude.
✨Demonstrate Team Collaboration
Emphasize your experience working as part of a team, especially in fast-paced environments. Discuss how you effectively communicate with colleagues in different departments, such as workshops and parts, to ensure smooth operations.
✨Highlight Your Administrative Abilities
The role requires strong administrative skills, so be ready to discuss your experience with tasks like file auditing, invoicing, and scheduling. Mention any relevant software or tools you are familiar with that can help streamline these processes.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the dealership's operations, team dynamics, and expectations for the Service Advisor role. This demonstrates your proactive approach and eagerness to contribute.
