At a Glance
- Tasks: Engage with customers, achieve sales targets, and provide exceptional service.
- Company: Join Pandora, the world's largest jewellery brand, known for accessible luxury and sustainability.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a stylish uniform allowance.
- Why this job: Be part of a fun team, create special moments, and grow your career in a top-rated workplace.
- Qualifications: Passion for sales, strong communication skills, and ability to thrive in a fast-paced environment.
- Other info: Pandora values individuality and offers a transparent recruitment process.
Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits!
Pandora offers a retail environment like no other: our sales colleagues craft the incredible with our customers daily, curating beautiful handmade jewellery to create special moments. We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, achieving and exceeding sales goals, and making a lasting impression, Pandora is the place for you!
In the UK, we are proud to have recently been recognized in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.
The role
Our sales assistants are brand ambassadors, connecting our products with our customers. They drive store success by influencing sales, providing excellent customer service, and sharing their product and brand knowledge. You'll interact with people on every shift, helping create their special memories through dreaming, daring, caring, and delivering.
What to expect from the role
- Achieve and exceed individual and store sales targets using effective selling skills; focusing on up-selling, units per transaction, and average transaction value
- Build relationships with customers by answering queries, providing exceptional service, and tailoring your approach to each individual's needs and preferences
- Learn and confidently share Pandora product knowledge to maximize sales and deliver an unforgettable customer experience
- Encourage customer loyalty by discussing upcoming collections and collecting customer data
- Assist with product deliveries, unloading, and storing items correctly in the store
- Maintain high shop floor standards through merchandising and environment upkeep
- Operate the till system, handling transactions including returns and exchanges
The successful candidate
- We look for passionate, motivated team players who embrace individuality and style Pandora jewellery in their own way, sharing their ideas with customers
- Ability to build rapport and engage naturally with people, giving a voice to their loves daily
- Strong sales focus with a track record of achieving and exceeding targets
- Ability to work well under pressure in a fast-paced, sales-driven environment, as our products are very popular and stores busy
Why work with us?
Our people are key to our success. We offer a competitive rewards package and opportunities for career growth.
- Highly competitive hourly pay
- Eligibility for sales assistant bonus scheme
- Annual jewellery uniform allowance to express your style
- Access to our 'wear box' to select jewellery for work
- Discounts through our online benefits platform on retail, hospitality, and entertainment
- Parties, incentives, and gifts throughout the year
If you're ready for a new challenge and have the relevant skills, don't miss out! Click apply to submit your application.
Pandora's recruitment process is transparent and fair, providing all candidates an equal opportunity to showcase their skills without bias. We advise applicants not to include identity-related elements such as photos, marital status, or age. If you require reasonable adjustments during the interview process, please inform us as soon as possible.
About Pandora
Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is designed to inspire self-expression and tell personal stories. Pandora's products are available in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people globally and uses only recycled silver and gold in its jewellery. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030.
Sales Assistant - Forest Side, 8hrs employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Forest Side, 8hrs
✨Tip Number 1
Familiarise yourself with Pandora's product range and brand values. Understanding the unique selling points of their jewellery will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Practice your sales techniques, especially in up-selling and cross-selling. Being able to showcase how you can drive sales and meet targets will make you stand out as a results-driven candidate.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in the past. Highlighting your ability to build rapport and tailor your approach to individual customers will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for working in a fast-paced retail environment. Share experiences where you've thrived under pressure, as this role requires maintaining high standards while managing busy store conditions.
We think you need these skills to ace Sales Assistant - Forest Side, 8hrs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pandora is looking for in a Sales Assistant. Highlight your customer service skills and sales experience in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you achieved sales targets or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer engagement. Mention specific examples of how you've exceeded sales goals or built strong customer relationships in the past.
Highlight Your Team Spirit: Since Pandora values team players, include examples of how you've successfully worked in a team environment. This could be through collaborative projects or supporting colleagues in achieving shared goals.
How to prepare for a job interview at Pandora A/S
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share examples of how you've successfully engaged with customers in the past and exceeded sales targets. This will demonstrate that you're not just looking for a job, but that you genuinely enjoy the sales process.
✨Know the Product Inside Out
Familiarise yourself with Pandora's products before the interview. Being able to discuss specific items, their features, and how they can create special moments for customers will show that you're serious about the role and ready to provide excellent customer service.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss scenarios where you've provided exceptional customer service. Highlight your ability to build rapport and tailor your approach to meet individual customer needs, as this is crucial for a sales assistant role at Pandora.
✨Be Ready for Role-Playing
Expect some role-playing exercises during the interview. Practice engaging with a mock customer, focusing on upselling and creating a memorable experience. This will help showcase your selling skills and ability to handle real-life situations in a busy retail environment.