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For Companies At a Glance
- Tasks: Engage customers and provide an unforgettable shopping experience while maintaining store standards.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, tailored training, and a supportive culture focused on well-being.
- Why this job: Be part of a community that values curiosity, integrity, and personal growth in a vibrant retail environment.
- Qualifications: No prior experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible hours available; perfect for students looking to gain valuable retail experience.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for two passionate Sales Associates (perm, part-time 10hr & 12hr) to join our The North Face team based in Cardiff, Wales.
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- Previous experience is great but not necessary.
What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Sales Associates (Part-Time 10hr & 12hr) employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associates (Part-Time 10hr & 12hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's values and product range will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills in any interactions you have prior to the interview. Whether it's in a retail setting or through volunteer work, demonstrating your ability to engage positively with people can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires weekend and evening availability, showing that you're open to these shifts can make you a more attractive candidate.
✨Tip Number 4
Emphasise your enthusiasm for outdoor activities and sustainable lifestyles. Sharing personal experiences related to exploration or environmental consciousness can resonate well with the brand's mission and values.
We think you need these skills to ace Sales Associates (Part-Time 10hr & 12hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight your customer service skills and any relevant experience that aligns with their expectations.
Tailor Your CV: Make sure your CV reflects your passion for retail and customer interaction. Include any previous roles where you demonstrated a positive attitude, teamwork, and a hands-on mentality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for The North Face brand and your understanding of their values. Mention how you embody their Guiding Principles and how you can contribute to creating a memorable shopping experience.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are key in retail.
How to prepare for a job interview at The North Face
✨Show Your Passion for Customer Service
As a Sales Associate, your ability to connect with customers is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, or how you would approach it. Show enthusiasm for creating memorable shopping experiences!
✨Know the Brand Inside Out
Familiarise yourself with The North Face's products and values before the interview. Understanding the brand's commitment to sustainability and active lifestyles will help you demonstrate your alignment with their mission and show that you're genuinely interested in the role.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility in working hours, so be ready to discuss your availability. Highlight any previous experiences where you worked as part of a team, showcasing your hands-on mentality and positive attitude towards collaboration.
✨Embrace the Guiding Principles
The North Face values integrity, courage, curiosity, empathy, and perseverance. Think of specific instances where you've embodied these principles in your work or personal life, and be ready to share them during the interview to illustrate your fit for the company culture.
