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For Companies At a Glance
- Tasks: Be the friendly face of our store, providing excellent customer service and support.
- Company: Join Specsavers, a leading optical retailer known for its commitment to quality and customer care.
- Benefits: Enjoy a competitive salary, pension contributions, discounts, and extra time off on your birthday.
- Why this job: This role offers great training, a supportive environment, and the chance to make a real impact.
- Qualifications: Previous customer service experience and basic knowledge of optics or audiology are essential.
- Other info: Free off-site parking available after probation; must be available to work weekends.
The predicted salary is between 19500 - 29500 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business is based in Hamilton, our store has off-site parking, which is free following a successful probation.
What’s on offer?
- Salary £24,500 per annum
- Working hours 37.5 (must be available to work weekends)
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the Specsavers brand and its products. Understanding their values and services will help you connect with the team and demonstrate your passion during any interactions.
✨Tip Number 2
Network with current or former employees of Specsavers. They can provide valuable insights into the company culture and what it takes to succeed as an Optical Assistant, which can give you an edge in your application.
✨Tip Number 3
Brush up on your customer service skills, especially in a fast-paced environment. Think of examples from your past experiences that showcase your ability to handle customer queries effectively and maintain a positive atmosphere.
✨Tip Number 4
Prepare to discuss your knowledge of optical terminology. Even if your experience is limited, showing a willingness to learn and a basic understanding of the field can impress hiring managers.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience in customer service, particularly in optical or audiology settings. Use specific examples to demonstrate your skills and how they relate to the Optical Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Specsavers brand and your commitment to providing excellent customer service. Mention any relevant experience and explain why you would be a great fit for their team.
Highlight Relevant Skills: In your application, emphasise your ability to work in a fast-paced environment and your knowledge of optical terminology. This will show that you understand the role and are prepared for the challenges it may bring.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your proactive nature and commitment to creating a welcoming environment.
✨Familiarise Yourself with Optical Terminology
Since the job requires basic knowledge of optical and audiology terminology, take some time to brush up on relevant terms and concepts. This will not only help you answer questions confidently but also show your genuine interest in the field.
✨Highlight Relevant Experience
If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to highlight this experience during the interview. Discuss specific tasks you handled and how they relate to the responsibilities of the Optical Assistant role.
✨Prepare Questions About the Company
Demonstrating your interest in Specsavers is crucial. Prepare thoughtful questions about their products, services, and company culture. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.
