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- Tasks: Greet guests, serve food and drinks, and ensure an exceptional dining experience.
- Company: Join the vibrant team at Jamie Oliver's Catherine Street restaurant, known for great food and service.
- Benefits: Enjoy a dynamic work environment with opportunities to learn and grow in the hospitality industry.
- Why this job: Be part of a passionate team that values guest experiences and fosters a family-like atmosphere.
- Qualifications: Experience in a high-volume restaurant and a knack for engaging with guests is essential.
- Other info: Stay calm under pressure and maintain high food safety standards while having fun!
The predicted salary is between 24000 - 36000 £ per year.
As a member of Catherine Street waiting team, you'll be expected to hit the ground running in our busy restaurant. Your knowledge and passion for great food and service will guide our guests through the CS experience, ensuring that by the time they leave, they've not only learnt something new, experienced amazing service with great food and drink, but that they're leaving feeling part of the family and want to come back.
Position
- Greet guests in a warm and friendly manner.
- Learn all about the fresh ingredients, specials and cooking methods in order to explain them to our guests fabulously.
- Serve guests their favourite dishes passionately and with a smile.
- Learn the food and drinks menus and retain a good knowledge of it.
- Work with the bar team to ensure drinks are served quickly.
- Work closely with all other departments within the restaurant team.
- Hear some amazing stories from our suppliers and relay their ethos and passion to our guests.
- Make sure that all food is run in a timely manner and is of the highest quality.
- Ensure your guests have an experience that exceeds their expectations.
- Maintain the Health and Safety and Jamie Oliver restaurants standards.
- Work to the highest food Safety Standards.
- Remain calm as our restaurants get busy.
Requirements
- You’ll have gained experience on the floor in a similar high-volume restaurant environment where you’ll have learned how to be a perceptive people reader.
- You’ll understand how to tailor your service and really engage with every guest.
- You’ll be a great team player who really believes that the guest experience is not just something that happens at the table and that every member of the team is just as important as everyone else.
- You’ll be passionate about brilliant service and, finally, you’ll be the perfect ambassador for Jamie Oliver's Catherine Street because you’ll absolutely love what you do.
Contact Detail:
Jamie Oliver Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/waitress
✨Tip Number 1
Familiarise yourself with the restaurant's ethos and menu before applying. Understanding Jamie Oliver's approach to food and service will help you connect with the team and demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've engaged with guests in previous roles. Being able to share specific stories about how you tailored your service to enhance a guest's experience can set you apart.
✨Tip Number 3
Network with current or former employees of the restaurant. They can provide insights into the team culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your experience in high-volume environments. Highlighting your ability to remain calm under pressure and work effectively as part of a team will resonate well with the hiring managers.
We think you need these skills to ace Head Waiter/waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Familiarise yourself with the job description and think about how your experience aligns with their expectations.
Tailor Your CV: Highlight relevant experience in high-volume restaurant environments. Emphasise your skills in customer service, teamwork, and any specific knowledge of food and drink that would be beneficial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service. Share specific examples of how you've exceeded guest expectations in previous roles and why you want to be part of Jamie Oliver's team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your application reflects your professionalism and attention to detail.
How to prepare for a job interview at Jamie Oliver Ltd
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns with the company's focus on creating memorable experiences.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including specials and ingredients. Being able to discuss dishes confidently will demonstrate your commitment to the role and your ability to engage with guests about their dining choices.
✨Emphasise Teamwork
Highlight your experience working in a team environment. Discuss how you collaborate with colleagues to ensure smooth service, as the role requires close cooperation with both the waiting and bar teams.
✨Demonstrate Calm Under Pressure
Prepare to discuss how you handle busy situations. Provide examples from past experiences where you maintained composure and delivered high-quality service, showcasing your ability to thrive in a fast-paced restaurant setting.
