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- Tasks: Assist guests, support night operations, and ensure hotel safety.
- Company: Join voco Zeal Exeter Science Park, a stylish 4-star hotel focused on sustainability.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and career growth opportunities.
- Why this job: Perfect for night owls wanting to work in a vibrant, eco-friendly environment.
- Qualifications: Flexibility, calmness under pressure, and a proactive attitude are essential.
- Other info: Shift patterns are negotiable; we welcome diverse applicants.
The predicted salary is between 21000 - 29000 £ per year.
Are you a night owl? We are seeking a Night Porter to join our team at voco Zeal Exeter Science Park, located at the entrance of Exeter Science Park, home to leading science, technology, engineering, maths, and medicine businesses in the South West. This premium 4-star hotel features 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens, and versatile meeting spaces. The hotel is 100% electric and offers a car park with 12 EV charging points.
Sustainability is central to our ethos. All team members are certified 'Carbon Literate', and we encourage participation in Carbon Awareness training. We expect our team to understand their environmental impact, actively contribute to emission reduction, and suggest ideas to enhance our sustainability efforts.
The primary responsibilities include:
- Assisting guests with luggage and travel arrangements
- Supporting night operations to meet guest requests (such as additional room amenities and serving food and beverages)
- Maintaining vigilance to ensure hotel safety
The role requires flexibility, calmness under pressure, and initiative to prepare the hotel for the day ahead. We operate 7 days a week, 365 days a year, offering various shifts and hours. Flexibility is essential, especially during evenings and weekends. Shift patterns and hours are negotiable during the interview process.
In addition to competitive pay, we offer:
- Exclusive discounts for staff, friends, and family
- Valor team member rates at UK hotels from just £30 B&B
- Discounted stays for friends and family
- 50% dining discount in our restaurants and bars
- Free meals on duty
- Access to high-street discounts and experiences
- Up to 40% savings on bikes via our Cycle To Work Scheme
- Refer-a-friend bonuses starting at £250
We care about your health and wellbeing, offering:
- Wellness activities, healthy lunches, wellbeing walks, and #HealthyHabits campaigns
- 24/7 Employee Assistance Programme for confidential support
- Healthcare Cash Plan options from £5/month
We support your career growth with:
- Fully funded apprenticeship programmes
- Internal development initiatives
- Monthly and annual service awards
If you're interested in joining us, we are an equal opportunities employer welcoming applications from all qualified individuals, regardless of race, sex, disability, religion, sexual orientation, or age.
Night Porter - voco Zeal Exeter Science Park - Exeter employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - voco Zeal Exeter Science Park - Exeter
✨Tip Number 1
Familiarise yourself with the hotel’s sustainability initiatives. Since voco Zeal Exeter places a strong emphasis on environmental impact, showing your understanding and enthusiasm for sustainability during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your flexibility and ability to work under pressure. As a Night Porter, you'll need to manage various tasks while ensuring guest satisfaction, so be prepared to share examples of how you've successfully handled similar situations in the past.
✨Tip Number 3
Research the local area and the businesses around Exeter Science Park. Being knowledgeable about the community and its offerings can help you assist guests better and demonstrate your commitment to providing excellent service.
✨Tip Number 4
Prepare questions that show your interest in the role and the company culture. Asking about team dynamics or opportunities for professional development can indicate that you're serious about contributing to the hotel's success.
We think you need these skills to ace Night Porter - voco Zeal Exeter Science Park - Exeter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Highlight your relevant experience in customer service, flexibility, and ability to work under pressure.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Night Porter role. Emphasise any previous hospitality experience, especially in night shifts or similar positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their sustainability ethos and how you can contribute to their goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Night Owl Spirit
Since the role is for a Night Porter, it's essential to convey your comfort and enthusiasm for working during the night. Share any previous experiences that highlight your ability to stay alert and productive during late hours.
✨Emphasise Flexibility and Initiative
The job requires flexibility and the ability to handle various tasks under pressure. Be prepared to discuss situations where you've demonstrated adaptability and taken the initiative, especially in fast-paced environments.
✨Highlight Your Customer Service Skills
As a Night Porter, you'll be assisting guests with their needs. Make sure to provide examples of how you've successfully handled guest requests or resolved issues in previous roles, showcasing your commitment to excellent customer service.
✨Demonstrate Your Commitment to Sustainability
Given the hotel's focus on sustainability, it’s important to express your understanding of environmental impact. Discuss any relevant experiences or ideas you have regarding sustainability practices, showing that you align with the company's ethos.
