Night Receptionist

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Courteous and pleasant attitude

Do you thrive on delivering outstanding customer service?

The important stuff:

– Free health club membership (T&Cs apply)
– Discounts across The QHotels Collection
– Family & Friends discounts in hotels across The QHotels Collection
– Support with training & professional qualifications, including course fees!
– Various learning & development opportunities
– Access to an Employee Assistance Program – Hospitality Action
– Refer a friend scheme
– FREE parking
– And much more!

What will I do?

You’ll manage the reception during the night, greeting guests upon arrival, administering check-ins and check-outs, and ensuring all guest inquiries and complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.

Is this the role for me?

– Ability to work with minimum supervision
– Passion for delivering exceptional guest service
– Courteous and pleasant attitude
– Conflict resolution experience

Curious to find out more?

Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge. It is a 4-star, 120-bedroom property featuring The Bridge restaurant and the Lounge bar. We offer afternoon tea, private dining, and meeting and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.

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