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- Tasks: Serve customers, prepare drinks, and maintain a clean coffee shop environment.
- Company: Boundary Outlet is a vibrant shopping destination with a welcoming coffee shop experience.
- Benefits: Enjoy flexible hours, store discounts, free parking, and subsidised meals.
- Why this job: Join a friendly team and create memorable experiences for customers in a fun atmosphere.
- Qualifications: A positive attitude and teamwork skills are essential; experience is a plus but not required.
- Other info: Full training provided, making it perfect for first-time job seekers!
Location: Boundary Outlet, Sheffield
Hours: 12 hours a week working 3 days out of 7
About Us:
Boundary Outlet is not just a shopping destination - it’s a place where customers can relax and recharge. Our in-store coffee shop provides a welcoming environment, delicious refreshments, and outstanding service, making it a key part of the customer experience.
Role Overview:
As a Coffee Shop Assistant, you’ll help create a warm, friendly atmosphere where customers can enjoy great food and drink. From preparing orders to keeping the space spotless, you’ll ensure every visit to our coffee shop is memorable for the right reasons.
Key Responsibilities:
- Greet and serve customers with a smile, ensuring they feel welcome.
- Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
- Handle payments at the till, ensuring accuracy and efficiency.
- Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
- Assist with restocking and organising supplies as needed.
- Provide excellent customer service by answering questions and accommodating requests.
What We’re Looking For:
- A friendly, enthusiastic attitude and a passion for customer service.
- Strong communication and teamwork skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail, particularly in food preparation and hygiene standards.
- Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.
The Perks:
- Company Pension Scheme
- Employee Assistance Programme
- Long Service Awards
- Store Discount
- Free Parking
- Social working hours (aligned to Retail Store opening times)
- Subsidised Meals
- Learning & Development Training
Contact Detail:
Boundary Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Assistant (12 hours)
✨Tip Number 1
Familiarise yourself with the coffee shop culture and menu at Boundary Outlet. Knowing the types of drinks and snacks they offer will help you engage with customers and show your enthusiasm during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing with friends or family. Being able to demonstrate a friendly and welcoming attitude is crucial for this role, so showing that you can handle various customer interactions will set you apart.
✨Tip Number 3
Research common coffee shop tasks and hygiene standards. Understanding the basics of food preparation and cleanliness will not only boost your confidence but also show your commitment to maintaining high standards in the workplace.
✨Tip Number 4
Network with current or former employees of Boundary Outlet if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Coffee Shop Assistant (12 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or hospitality. Emphasise skills like communication, teamwork, and attention to detail, which are crucial for a Coffee Shop Assistant.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Boundary Outlet and how your values align with their commitment to customer service.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in the past. This could be from previous jobs, volunteer work, or even relevant experiences in everyday life.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Boundary Outlet
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Boundary Outlet values a friendly and enthusiastic attitude, so share examples of how you've created positive experiences for customers in the past.
✨Demonstrate Teamwork Skills
Highlight your ability to work well in a team. Coffee shop environments can be fast-paced, so discuss any previous experiences where you collaborated effectively with others to achieve a common goal.
✨Prepare for Common Questions
Anticipate questions related to food preparation and hygiene standards. Be ready to discuss how you ensure cleanliness and safety in a food service environment, as this is crucial for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or how the team maintains a welcoming atmosphere for customers.
