Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our luxury development, assisting residents and managing visitors.
- Company: Join a prestigious property developer known for high-end living experiences in West London.
- Benefits: Enjoy a competitive salary, rotational shifts, and a vibrant work environment.
- Why this job: This role offers a chance to enhance your customer service skills in a dynamic setting.
- Qualifications: Customer-focused attitude and excellent communication skills are essential.
- Other info: Ideal for those who thrive in a fast-paced, upscale environment.
The predicted salary is between 19200 - 22400 £ per year.
Concierge – West London Salary: Up to £32,000 Shift Pattern: Rotational Shifts Reporting to: Estate Manager Are you a customer-focused professional with a passion for delivering exceptional service? A prestigious property developer is looking for a friendly and proactive Concierge to join the team at their flagship West London development. This site boasts 900 units across five impressive blocks, offering a high-end living experience to residents. What You’ll Do As a Concierge, you will be the face of the development, ensuring residents and visitors receive a warm welcome and professional service. Your responsibilities will include: Resident Interaction: Acting as the first point of contact for residents, providing assistance with queries, and ensuring their experience is seamless. Visitor Management: Greeting visitors, contractors, and delivery personnel, ensuring they adhere to site procedures. Security Awareness: Monitoring access to the building, maintaining a safe and secure environment, and reporting any incidents to the appropriate team. Package Handling: Receiving, logging, and securely storing parcels and deliveries for residents. Site Maintenance Support: Reporting any maintenance or operational issues to the Estate Managem…
Concierge - West London employer: Cobalt Recruitment.
Contact Detail:
Cobalt Recruitment. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - West London
✨Tip Number 1
Familiarize yourself with the specific needs and expectations of high-end residential developments. Research the property developer and their flagship projects to understand their values and service standards.
✨Tip Number 2
Highlight your customer service experience in previous roles, especially in luxury settings. Be prepared to share examples of how you've gone above and beyond to ensure client satisfaction.
✨Tip Number 3
Demonstrate your proactive approach by discussing how you handle challenging situations or complaints. Show that you can maintain professionalism while ensuring a positive experience for residents and visitors.
✨Tip Number 4
Network with professionals in the property management industry. Attend local events or join online forums to connect with others who may provide insights or referrals for the Concierge position.
We think you need these skills to ace Concierge - West London
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Concierge position. Understand the key responsibilities and required skills, such as customer service excellence and security awareness.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles that involved resident interaction or visitor management. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention why you are interested in this particular role and how your background makes you a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cobalt Recruitment.
✨Show Your Customer Service Skills
As a Concierge, your primary role is to provide exceptional service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to resident satisfaction.
✨Demonstrate Proactive Problem Solving
Highlight your ability to handle unexpected situations calmly and efficiently. Discuss scenarios where you successfully resolved issues for residents or visitors, showcasing your proactive approach to problem-solving.
✨Familiarize Yourself with Security Protocols
Since security is a key aspect of the role, be ready to discuss your understanding of security measures and protocols. Mention any relevant experience you have in monitoring access or handling sensitive situations.
✨Emphasize Team Collaboration
The role involves working closely with the Estate Manager and other staff. Share examples of how you've effectively collaborated with team members in the past to enhance service delivery and maintain a positive environment.
