Bartender

Overview

Bartender role at Vita Group – House of Social, Manchester.

Hourly Rate: £12.21

Hours Per Week: Zero hour contract

Working Patterns: Our Bartenders work collaboratively throughout the working week Tuesday – Sunday. Shifts can start as early as 7am and finish as late as 2am. Days and hours will rotate weekly subject to demands and team availability.

House of Social Food Hall is Manchester’s newest and most exciting food hall. A collection of five independent kitchens, serving food and drink to suit every taste and time. We’re looking for an accomplished Supervisor to provide leadership support, steering the on-site team to deliver to our premium standards. Located on two levels of Vita Group’s purpose built student accommodation concept House of Social, the new venue spans 12,000 square feet of brand new dining and drinking space.

Our Bartenders provide an exceptional & personalised service to residents and customers by anticipating and delivering to their needs. They play a key role in the success of our luxury apartment building and food hall, with the opportunity to embrace creativity, bring fresh ideas to the table, and make their mark on an exciting venture that redefines the standard of student living and social drinking & dining in the city.

Responsibilities

• Provide high-quality bar service, ensuring guest satisfaction, and maintaining a luxurious bar environment
• Develop and maintain in-depth knowledge of the menu and offerings to answer guest inquiries, provide recommendations, and enhance their dining experience
• Mix ingredients to make cocktails, spirits, and non-alcoholic drinks
• Prepare and serve high-quality coffee and hot drinks: This includes brewing, steaming, and crafting specialty drinks with precision and consistency
• Take orders, serve drinks, and recommend drinks based on customer preferences
• Deliver exceptional customer service. Serve drinks to guests in a timely manner and proactively attend to their needs, ensuring a seamless and enjoyable experience
• Ensure all guests have a unique and memorable experience by delivering top-tier customer service throughout their visit
• Accurately process all guest orders through till systems, issue bills, and handle payment transactions with attention to detail
• Keep the bar clean, stocked, and organised; assist with regular health and safety checks, maintain cleanliness, and uphold high hygiene and safety standards in the bar area
• Complete set-up, handover, and close-down duties to a high standard, ensuring the workspace is always ready for the next shift or service

Additional Responsibilities

• Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard
• Be a point of contact for any potential incident or emergency that may occur onsite
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required

Who We’re Looking For

Professional Experience

• An experienced Bartender, well-versed in delivering premium experiences to residents & guests
• Experienced cocktail mixologist
• Barista experience would be a welcomed contribution
• Event management experience would be a significant advantage, however full training is provided
• Our operations run seamlessly with the support of a variety of technology systems and software; our Bar Assistants must be technologically astute

Personal Characteristics

• House of Social operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed
• Strong organisational and leadership qualities with an ability to remain calm under pressure
• Adaptability, creativity & positivity
• Resilience, with an ability to effectively navigate unexpected situations
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required

Why work for us

• Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Bartender’s will receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata
• Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them
• Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences
• Royal London Pension – Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution
• Parties & Events – We host parties and events each year to reward demanding work
• Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes
• Career Development – Induction and learning & development programme with Bronze, Silver, Gold & Platinum training
• 24/7 Employee Assistance – Wellbeing support available

Important: Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further. All offers of employment are subject to satisfactory pre-employment checks including Disclosure & Barring Service (DBS) checks.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

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