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- Tasks: Support our 5* user experience by engaging with customers and optimising our online shopfront.
- Company: Join Caddy Comps, the UK's top golf competition website, and be part of our exciting growth journey.
- Benefits: Enjoy flexible hours, including evening and weekend shifts, while gaining valuable experience.
- Why this job: Be a key player in enhancing customer experiences and explore various business areas like logistics and marketing.
- Qualifications: Prior customer service experience and a passion for creating memorable customer interactions are essential.
- Other info: Ideal for tech-savvy individuals eager to learn and grow in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Due to ongoing growth, Caddy Comps, the UK's leading Golf competition website, are looking for a Community Associate to support in maintaining our 5* user experience at scale!
The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will likely take an interest in other areas of the business such as logistics and digital marketing, and will be technically savvy and open to adopting new technology.
- Optimisation of our visual merchandising and online shopfront
- Prior customer service experience with a passion for creating 5* memorable experiences for customers!
- Willing to work flexible hours with evening and weekend shifts required.
Weekend Evening Customer Service Advisor employer: Caddy Comps
Contact Detail:
Caddy Comps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Evening Customer Service Advisor
✨Tip Number 1
Familiarise yourself with Caddy Comps and their offerings. Understanding their products and services will help you engage with customers more effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Highlight your flexibility and willingness to work evenings and weekends. This role requires adaptability, so emphasising your availability can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and customer service technology. Being knowledgeable about these areas will show your enthusiasm for the role and your commitment to continuous learning.
We think you need these skills to ace Weekend Evening Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Caddy Comps is looking for in a Weekend Evening Customer Service Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant customer service experience. Emphasise any previous roles where you created memorable experiences for customers, and mention your flexibility with working hours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience. Mention specific examples of how you've contributed to a positive customer journey in past roles and express your enthusiasm for the opportunity at Caddy Comps.
Highlight Technical Savviness: If you have experience with digital marketing or online merchandising, make sure to include this in your application. Caddy Comps values candidates who are open to adopting new technology, so demonstrate your willingness to learn and adapt.
How to prepare for a job interview at Caddy Comps
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to create memorable experiences for customers.
✨Demonstrate Technical Savviness
Since the role requires being open to adopting new technology, be prepared to discuss any relevant tools or software you've used in previous roles. Highlight your ability to learn quickly and adapt to new systems.
✨Flexibility is Key
As the position involves evening and weekend shifts, emphasise your willingness to work flexible hours. Be honest about your availability and how you can manage your time effectively.
✨Research Caddy Comps
Familiarise yourself with Caddy Comps and their offerings. Understanding their business model and customer base will help you tailor your responses and show that you're genuinely interested in the company.
