Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer inquiries and support the sales team.
- Company: Join an international business based in Woking, Surrey, with a dynamic team.
- Benefits: Enjoy flexible hours, free parking, and a supportive work environment.
- Why this job: Great opportunity to build relationships and enhance customer experiences while growing your skills.
- Qualifications: Confident communicator with multitasking abilities and a knack for customer service.
- Other info: Apply early as interviews are ongoing; we prioritize your comfort and accessibility.
The predicted salary is between 25000 - 28000 £ per year.
Sales Support Executive ** IMMEDIATE START & INTERVIEWS £25k-£28k based in exp Full Time Office Based with flexi hours Based in Woking, Surrey Free ParkingOur client is an International Business in Woking, Surrey, now seeking an Sales Support/Customer Experience Executive to join a small yet busy team. You will provide office-based support to external sales team, they are the first point of contact for customer enquiries, (telephone, email and webchat) quotation requests and order placement. You will take customer enquiries and own them though to completion. As the primary contact for new and existing customers, the Customer Experience Executive is tasked with ensuring the meticulous handling of all customer-related matters. Managing inquiries, creating quotations, processing orders and updating customers in a timely manner. Key Duties: Serve as the lead point of contact for all customer and account management inquiries. Use entrepreneurial spirit to maximise every opportunity to win, use knowledge of our products to upsell and offer alternative where relevant, based on price, margin and availability. Own customer and external sales team enquiries via telephone, webchat and email through to completion. Build and maintain trusted, strong and long-lasting client relationships with key accounts. Provide accurate information and pricing on our products via official quota2ons and telephone calls. Ensure the accurate and timely processing of customer quotations, orders and enquiries using our agreed formats and processes. Collaborate with sales team to identify new business opportunities. Process payments/refunds for orders placed via our website. Liaising with our accounts team to ensure credit and pro forma accounts are managed correctly. Maintain efficient and accurate electronic filing systems Requirements: Confident taking calls, emails and webchats from potential customers and guiding them though products Ability to confidently create quotations and process orders with pace and accuracy while multi-tasking in a busy office environment. Able to co-ordinate large projects, acting as a point of contact, working directly with the planning team to manage schedules and deliveries. Manage customer expectation with proactive communication ensuring customers are always up to date with their order & project status.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Sales Support Executive employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what you will be supporting will not only help you in conversations but also show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. As a Sales Support Executive, you'll be the first point of contact for customers, so being clear and confident is key.
✨Tip Number 3
Demonstrate your ability to multitask effectively. In a busy office environment, showcasing your organizational skills and ability to handle multiple inquiries at once will set you apart.
✨Tip Number 4
Highlight any previous experience in customer service or sales support roles during your interview. Sharing specific examples of how you've successfully managed customer inquiries can make a strong impression.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Sales Support Executive. Highlight your experience in customer service, handling inquiries, and managing orders in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your ability to manage customer relationships and process orders efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer inquiries or created quotations in the past.
Highlight Communication Skills: Since the role involves significant customer interaction, make sure to emphasize your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with customers via phone, email, or webchat.
How to prepare for a job interview at Tate
✨Show Your Customer Service Skills
As a Sales Support Executive, you'll be the first point of contact for customers. Make sure to highlight your experience in handling customer inquiries and providing excellent service. Share specific examples of how you've resolved issues or improved customer satisfaction in previous roles.
✨Demonstrate Your Ability to Multi-task
This role requires managing multiple inquiries and tasks simultaneously. Be prepared to discuss how you prioritize your workload and stay organized in a busy environment. You might want to mention any tools or techniques you use to keep track of tasks and deadlines.
✨Know the Products Inside Out
Familiarize yourself with the products offered by the company. During the interview, be ready to discuss how you would upsell or provide alternatives based on customer needs. Showing that you have done your homework will impress the interviewers.
✨Communicate Proactively
Effective communication is key in this role. Prepare to explain how you keep customers updated on their orders and manage expectations. Providing examples of how you've successfully communicated with clients in the past will demonstrate your proactive approach.
