Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales operations and deliver top-notch customer service in a dynamic environment.
- Company: Join a leading global defence electronics manufacturer experiencing rapid growth.
- Benefits: Enjoy career progression opportunities and be part of a high-tech industry.
- Why this job: Be part of an elite team during an exciting growth phase with significant impact.
- Qualifications: Looking for ambitious individuals with a passion for sales support and customer relations.
- Other info: This is a permanent role with a chance to grow alongside the company.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Sales Support Coordinator seeking employment in a global, high-tech defence manufacturing organisation? Are you seeking opportunities for significant career progression in a rapidly growing company?
After recently securing major contracts with the MOD & US DOD, our exclusive client, a global, high-tech defence electronics manufacturer, are seeking a Sales Support Coordinator to join their elite team in ensuring seamless execution of sales operations while delivering exceptional customer service during a major period of growth (+30% YoY!). This level of growth is offering exceptional opportunities for career progression, so this organization are looking for an ambitious sales support professional to develop and grow with the company.
Key Responsibilities of the Sales Support Coordinator:- Delivering exceptional customer service and cultivating strong client relationships.
- Managing sales orders and ensuring smooth communication with stakeholders.
- Investigating customer queries and complaints, working closely with internal departments to provide effective solutions.
- Supporting Technical Sales Managers (TSMs) with technical and commercial inquiries.
- Using data to support forecasting, reporting, and continuous improvement efforts.
- Taking the lead in coordinating repairs and maintaining data accuracy in our ERP and CRM systems.
If you are a Sales Support Coordinator looking to accelerate your career in a prestigious Defence OEM, apply today.
Contact Detail:
Round-Peg Solutions (RPS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Support Coordinator (Permanent)
✨Tip Number 1
Familiarise yourself with the defence industry and the specific technologies used by our client. Understanding the products and services they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the defence sector, especially those who work in sales support roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with customer service and sales order management. Be ready to share specific examples of how you've successfully resolved customer queries or improved processes in previous roles, as this will showcase your suitability for the position.
✨Tip Number 4
Research the company's recent contracts and growth trajectory. Being knowledgeable about their achievements and future plans will allow you to tailor your conversation and show that you're invested in contributing to their ongoing success.
We think you need these skills to ace Sales and Support Coordinator (Permanent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales support, customer service, and any technical knowledge. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver exceptional customer service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed sales orders, resolved customer queries, or supported sales teams in the past. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Support Coordinator role.
How to prepare for a job interview at Round-Peg Solutions (RPS)
✨Research the Company
Before the interview, make sure to thoroughly research the company and its recent achievements, especially their contracts with the MOD and US DOD. Understanding their mission and values will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional customer service, prepare examples from your past experiences where you successfully managed customer queries or complaints. Highlight how you cultivated strong client relationships.
✨Demonstrate Your Organisational Skills
The position requires managing sales orders and coordinating repairs. Be ready to discuss your organisational skills and any tools or methods you use to keep track of tasks and ensure smooth communication with stakeholders.
✨Prepare for Technical Questions
As you'll be supporting Technical Sales Managers with inquiries, brush up on any relevant technical knowledge related to the defence industry. Be prepared to discuss how you would approach technical and commercial inquiries.
