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For Companies At a Glance
- Tasks: Support customer systems, resolve technical issues, and lead automation efforts.
- Company: Join a Managed Service Provider dedicated to innovative technology solutions.
- Benefits: Enjoy 33 days holiday, annual pay reviews, bonuses, and a focus on learning.
- Why this job: Be part of a dynamic team that values service quality and continuous improvement.
- Qualifications: Experience with Azure, Microsoft 365, and strong problem-solving skills required.
- Other info: Participate in an active social calendar and mentor junior team members.
The predicted salary is between 36000 - 60000 £ per year.
We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.
Key Responsibilities:
- Provide 3rd-line support and mentor junior team members.
- Resolve complex technical escalations and create knowledge resources.
- Automate and streamline service requests and remediation processes.
- Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
- Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
- Participate in on-call weekend rota and lead technical projects.
Technical Skills:
Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking.
Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments.
Professional Attributes:
- Strong problem-solving, detail-oriented, team player.
- Passionate about service quality and continuous improvement.
Certifications (Required/Recommended):
Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
Desirable: PL-900, ITIL Foundation, CCNA/CCENT.
On Offer:
33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more. Strong focus on learning and development with an active social calendar.
Cloud Engineer (Managed Services) employer: developrec
Contact Detail:
developrec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer (Managed Services)
✨Tip Number 1
Familiarise yourself with Azure and Microsoft 365, as these are essential for the role. Consider setting up a personal project or lab environment to gain hands-on experience, which will not only boost your confidence but also give you practical examples to discuss during interviews.
✨Tip Number 2
Join online communities or forums related to cloud engineering and Azure. Engaging with professionals in the field can provide insights into current trends and challenges, and you might even find networking opportunities that could lead to job referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills and experiences in detail. Think of specific examples where you've resolved complex technical issues or optimised processes, as these will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
If you have any relevant certifications, be ready to talk about how they have helped you in your previous roles. If you don’t have them yet, consider studying for the required ones, as this shows your commitment to professional development and aligns with the company's focus on learning.
We think you need these skills to ace Cloud Engineer (Managed Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Azure, Microsoft 365, and other technologies mentioned in the job description. Use specific examples to demonstrate your skills in problem-solving and automation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service quality and continuous improvement. Mention how your background aligns with the responsibilities of the Cloud Engineer role and your enthusiasm for mentoring junior team members.
Highlight Certifications: Clearly list your relevant certifications such as Microsoft AZ-104 and others mentioned in the job description. This will show your commitment to professional development and expertise in the required areas.
Showcase Teamwork and Leadership Skills: Provide examples of past experiences where you successfully collaborated with a team or led technical projects. This is crucial as the role involves mentoring and supporting both customers and internal systems.
How to prepare for a job interview at developrec
✨Showcase Your Technical Skills
Make sure to highlight your experience with Azure, Microsoft 365, and other relevant technologies during the interview. Be prepared to discuss specific projects where you've successfully implemented these tools, as this will demonstrate your hands-on expertise.
✨Prepare for Problem-Solving Scenarios
Expect to face technical scenarios that require you to think critically and solve problems on the spot. Practise articulating your thought process clearly, as this will show your analytical skills and ability to handle complex issues.
✨Emphasise Team Collaboration
Since the role involves mentoring junior team members and working within a team, be ready to share examples of how you've collaborated effectively in the past. Highlight any leadership experiences or instances where you've contributed to team success.
✨Demonstrate Your Passion for Continuous Improvement
The company values service quality and continuous improvement, so be sure to express your commitment to learning and development. Discuss any certifications you've pursued or training you've undertaken to enhance your skills, as this aligns with their focus on growth.
