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- Tasks: Verify and record successful deliveries while ensuring accurate documentation.
- Company: Join a dynamic logistics team focused on efficient delivery processes.
- Benefits: Enjoy a supportive work environment with opportunities for growth and career advancement.
- Why this job: Be part of a crucial role that enhances customer satisfaction and teamwork.
- Qualifications: Detail-oriented individuals with strong communication skills and computer proficiency are preferred.
- Other info: Work Monday to Friday from 10am to 6pm in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview: We are seeking a detail-oriented and reliable Proof of Delivery Clerk to join our logistics team. The Proof of Delivery Clerk will be responsible for verifying and recording the successful delivery of goods and services to customers. This role plays a critical part in ensuring accurate documentation and facilitating smooth communication between drivers, customers, and internal departments. This role is Monday – Friday 10am-6pm Key Responsibilities: Document Verification: Review and verify delivery receipts, bills of lading, and other proof of delivery documents to ensure accuracy and completeness. Data Entry: Input delivery information into the companys tracking system or database, ensuring records are up-to-date and accurate. Customer Communication: Liaise with drivers and customers to confirm deliveries, resolve discrepancies, and address any concerns or issues. File Maintenance: Organize and maintain physical and electronic records of deliveries, ensuring they are easy to access and stored according to company policies. Reports: Generate and distribute daily, weekly, or monthly delivery reports to supervisors, managers, and other stakeholders. Discrepancy Resolution: Identify and escalate any delivery issues (e.g., damaged goods, missing items) to appropriate departments for resolution. Support Drivers: Assist delivery drivers with necessary paperwork, instructions, and clarifications regarding delivery routes or schedules. Compliance: Ensure all delivery documentation adheres to company policies, industry regulations, and legal requirements. Problem-Solving: Proactively address any issues that arise during the delivery process, ensuring minimal impact on customer satisfaction. Qualifications: Administrative based experience is preferred. Strong attention to detail and accuracy in data entry and document verification. Excellent communication skills, both written and verbal. Proficient in using computers, including MS Office Suite (Word, Excel, Outlook), and delivery tracking software. Ability to work independently and as part of a team in a fast-paced environment. Ability to handle confidential and sensitive information with discretion. Why Join Us: Opportunity for growth and career advancement within the logistics industry. Supportive work environment with a focus on teamwork and employee development.
Pod Clerk employer: Hannon Transport
Contact Detail:
Hannon Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pod Clerk
✨Tip Number 1
Familiarize yourself with common delivery documentation such as bills of lading and proof of delivery receipts. Understanding these documents will help you demonstrate your knowledge during the interview and show that you're detail-oriented.
✨Tip Number 2
Brush up on your data entry skills, especially in MS Excel. Being proficient in Excel can set you apart, as you'll need to input and manage delivery information accurately.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about logistics or delivery processes. This will help you articulate your thoughts clearly during the interview, especially when discussing how to resolve discrepancies.
✨Tip Number 4
Research common challenges faced in logistics and delivery roles. Being prepared to discuss how you would handle specific issues can demonstrate your problem-solving abilities and proactive mindset.
We think you need these skills to ace Pod Clerk
Some tips for your application 🫡
Tailor Your Resume: Make sure to customize your resume to highlight relevant experience in administrative roles, data entry, and document verification. Use keywords from the job description to demonstrate your fit for the Proof of Delivery Clerk position.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and communication skills. Mention specific examples of how you've successfully handled similar responsibilities in previous roles, particularly in logistics or administrative settings.
Highlight Technical Skills: Emphasize your proficiency with MS Office Suite and any delivery tracking software you have used. Providing examples of how you've utilized these tools effectively can set you apart from other candidates.
Prepare for Potential Questions: Think about common interview questions related to problem-solving and customer communication. Prepare examples that demonstrate your ability to handle discrepancies and maintain accurate records, as these are key aspects of the role.
How to prepare for a job interview at Hannon Transport
✨Show Your Attention to Detail
Since the role requires a strong focus on accuracy, be prepared to discuss examples from your past experiences where you demonstrated meticulous attention to detail. Highlight any specific instances where your careful verification made a difference.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to explain how you've effectively communicated with customers or team members in previous roles.
✨Familiarize Yourself with Relevant Software
Make sure you are comfortable using MS Office Suite and any delivery tracking software. If you have experience with similar tools, mention it during the interview. This will show that you can quickly adapt to their systems.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle discrepancies or issues during the delivery process. Think of specific examples where you successfully resolved problems and be ready to share your thought process.
