Senior Property Manager

Our client is a global real estate organisation, operating in commercial and residential spaces with a number of high-profile buildings and developments under management. Due to an internal move, this firm seeks an experienced senior property/facilities manager to be based at one of London’s most recognisable Towers in the City of London. Working on a Monday to Friday basis, in tandem with the Building Director and Senior Engineering Manager, this person will foster strong working relationships with occupiers, continuing to deliver a 5* service by an award-winning team to this landmark building. This will include management of the annual building service charge budget and management accounts, to help coordinate adherence for compliance auditing. Guideline salary for this position is circa £70-80k, along with discretionary bonus and associated package and benefits.

Day-to-day duties will include but are not limited to:

• Monitor the service charge expenditure ensuring value for money at all times and review periodically to ensure budget is maintained and not exceeded.
• Prepare end of year budget packs for occupiers.
• Work with building surveyor to review and prepare the year-end accounts.
• Ensure Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and Building staff are provided with a safe environment in which to conduct their core business activities.
• Act as the Responsible Person and Senior Fire Warden in the event of an emergency.
• Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments and that the legitimacy of the document is not in any way compromised.
• Ensure that all aspects of the relevant organisational manuals including Operations Manual, Health & Safety and Accounts Manuals are complied with and accurately reflect recorded amendments.
• Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
• Pro-actively procure building and contracted services according to company guidelines, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
• Inspect the building and all common/landlord areas on a monthly basis, ensuring that all building fabric, both internally and externally, is maintained to a high standard.
• Constantly seek new innovations to further enhance operational and service delivery for our customers and visitors.
• Lead and motivate the team, ensuring high morale, customer service levels are consistently high in all areas and the team remains motivated and enthusiastic.
• To continue promoting a strong workplace culture.
• Form a strong relationship with the building owner through regular dialogue and monthly meetings and quarterly reporting, keeping them appraised of any necessary customer and building related issues.
• Take ownership of The Leadenhall Building vision and values ensuring that they are fully integrated into all of the building's services.
• Ensure all actions and audits are proactively monitored, managed and actioned as required.
• Manage and develop the Property managers skills and to cover in your absence.
• Any other AdHoc duties requested by the Building Director.

Prospective candidates will have at least five years experience in a similar Senior Property / Facilities Manager role, ideally within a similar trophy building or corporate HQ environment. Along with having a demonstrable history of managing service charges and budgets, qualifications around Health & Safety and Facilities Management such as IOSH / NEBOSH Managing Safely, or professional memberships would be desirable. This is a rare opportunity to join an iconic London building as part of the senior leadership team, driving strategy and delivery. With opportunities for internal advancement as well as a healthy budget for training, this will suit a customer-focused and articulate individual who can really take pride in this role and lead by example.