At a Glance
- Tasks: Lead the team, enhance customer experience, and drive store performance.
- Company: Join BIRKENSTOCK, a global leader in footwear with a rich heritage since 1774.
- Benefits: Enjoy a dynamic work environment, design freedom, and excellent growth opportunities.
- Why this job: Be part of a supportive culture that celebrates successes and values your input.
- Qualifications: Retail experience is key; passion for sales and customer service is a must.
- Other info: Fluency in English is required; other languages are a plus.
The predicted salary is between 28800 - 43200 £ per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 6200 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
Join our Retail at our location in London Carnaby Street as an
Assistant Store Manager London Carnaby Street (m/f/d)
YOUR RESPONSIBILITIES:
- The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.
- Together with the Store Manager, you create an appreciative and positive working atmosphere in which big and small successes are celebrated together. You support with administrative tasks, coach and inspire the team and give everyone the chance to continuously improve and develop.
- You always keep an eye on the commercial success of your store, the set targets and the associated KPIs – and intervene to keep performance at the highest level.
- Together with the Store Manager, you will plan how you can continuously develop the store and increase our brand awareness.
- Your colleagues can count on you at any time because you will lend a hand where needed, always have an open ear and find a solution for every challenge.
YOUR EXPERIENCE AND COMPETENCIES:
- Several years of professional experience in the retail sector, first experience in store management is an advantage.
- Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others.
- Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media.
- Results-oriented approach, understanding of retail-specific KPIs and an eye for detail.
- Proficient with MS Office as well as with common cash register systems.
- Very good English skills; other languages are an advantage.
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
WE OFFER:
BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!
Assistant Store Manager London Carnaby Street (m/f/d) employer: Birkenstock GmbH & Co. KG Services
Contact Detail:
Birkenstock GmbH & Co. KG Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager London Carnaby Street (m/f/d)
✨Tip Number 1
Familiarize yourself with BIRKENSTOCK's brand values and product range. Understanding the history and quality of their products will help you convey this to customers and inspire your team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting your ability to create a positive working atmosphere will resonate well with the hiring team.
✨Tip Number 3
Stay updated on current trends in fashion and footwear, especially those relevant to BIRKENSTOCK. Being knowledgeable about emerging trends will demonstrate your passion for the industry and your commitment to customer service.
✨Tip Number 4
Prepare to discuss your understanding of retail KPIs and how you've used them to drive performance in past positions. This will show that you're results-oriented and ready to contribute to the store's success.
We think you need these skills to ace Assistant Store Manager London Carnaby Street (m/f/d)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to familiarize yourself with BIRKENSTOCK's history, values, and product range. This will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight your relevant experience in retail and any previous management roles. Make sure to emphasize your customer service skills and ability to motivate a team, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the brand. Share specific examples of how you've successfully managed teams or improved store performance in the past.
Showcase Your Skills: Mention your proficiency with MS Office and cash register systems, as well as your understanding of retail KPIs. If you speak additional languages, be sure to include that information as well.
How to prepare for a job interview at Birkenstock GmbH & Co. KG Services
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or coached a team in the past.
✨Know Your KPIs
Familiarize yourself with retail-specific KPIs and be ready to discuss how you've used them to drive performance in previous roles. This shows that you understand the commercial side of retail management.
✨Align with the Brand Values
Research BIRKENSTOCK's brand values and culture. Be prepared to explain why you resonate with these values and how you can contribute to maintaining the positive atmosphere in the store.