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- Tasks: Help customers during life-changing moments with a focus on exceptional service.
- Company: Join Big Yellow, the UK's leading self-storage company since 1999.
- Benefits: Enjoy a competitive salary, benefits, and a dynamic work environment.
- Why this job: Make a real impact by assisting people in their transitions while working for an evolving, eco-friendly company.
- Qualifications: No specific experience required; just a passion for helping others and great communication skills.
- Other info: Flexible shifts across 5 out of 7 days, perfect for students or those seeking varied hours.
The predicted salary is between 15400 - 19700 £ per year.
Role: Full Time Sales Advisor / Location: Twickenham / Salary: £25,785 per annum (OTE £28,650) plus benefits / Hours of work: 40 hours per week – any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. Who we are Big Yellow is the UK’s favourite self storage company. We don’t sell space here, we’re here to help with life changing situations – whether that’s moving home or welcoming a new family member, we’re here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don’t want to blow our own trumpet, but we’ve got some great credentials – we’ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don’t just have scale and credibility, we’re the type of company that is constantly evolving and changing for the better. We’re on a mission to become an even greener business and we’re already seeing some progressive results– from solar power to paperless transactions. What you’ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you’re not just sitting at a till and you’re definitely not moving boxes – you’re helping people through the biggest moments of their lives. So think of this as a hybrid role: par…
Sales Advisor employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarize yourself with Big Yellow's mission and values. Understanding how they help customers during significant life changes will allow you to connect better with the team and demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Prepare to share personal experiences where you've helped others or provided excellent customer service. This role is all about making transitions easier for customers, so showcasing your empathy and problem-solving skills will be crucial.
✨Tip Number 3
Research the self-storage industry and current trends, especially regarding sustainability. Since Big Yellow is focused on becoming greener, showing your knowledge about eco-friendly practices can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding working hours. The role requires a mix of early and late shifts, so demonstrating your willingness to adapt to the store's needs will make you a more attractive candidate.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Big Yellow is looking for in a Sales Advisor. Highlight your customer service skills and any relevant experience that aligns with their mission of helping people.
Tailor Your CV: Customize your CV to reflect your experience in sales and customer service. Use keywords from the job description to demonstrate that you are a perfect fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the self-storage industry. Mention specific examples of how you've positively impacted customers in previous roles.
Highlight Your Availability: Since the role requires flexibility in working hours, make sure to mention your availability clearly in your application. This shows that you are ready to meet the demands of the job.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Passion for Helping People
Since the role is all about assisting customers during significant life changes, make sure to express your enthusiasm for helping others. Share personal experiences where you've made a positive impact on someone's situation.
✨Understand the Company’s Mission
Familiarize yourself with Big Yellow's mission and values, especially their commitment to becoming a greener business. Discuss how you align with these values and how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service abilities. Prepare examples of how you've handled difficult situations or provided exceptional service in the past.
✨Demonstrate Flexibility and Team Spirit
The job requires working various shifts and collaborating with a team. Highlight your adaptability and willingness to work in different roles or hours, showcasing your ability to thrive in a dynamic environment.
